Regulations of Hefei Municipality on Property Management Provisions on Property Management Services

When undertaking a property management project, a property management enterprise shall sign a preliminary property service contract or a property service contract in accordance with the relevant provisions.

The property management enterprise shall, within 30 days from the date of signing the property service contract, report the property service contract to the district or county property management department for the record. Property service charges should distinguish the nature and characteristics of different properties, and implement government-guided prices and market-regulated prices respectively. Residential property comprehensive service fees, residential vehicle parking management fees, decoration garbage clearing fees and other property service charges are subject to government guidance prices, and non-residential property service fees are subject to market adjustment prices.

Government-guided prices are determined by the municipal and county price departments in conjunction with the property management departments at the same level according to the property service level standards, and are regularly adjusted and published. The specific charging standards shall be agreed by the owners' congress or the owners' committee and the property management enterprise in the property service contract, and the agreed charging standards shall be reported to the municipal and county price departments and property management departments for the record.

Property management enterprises shall, in accordance with the provisions of the competent price department, implement a clearly marked publicity system before charging. The property service fee before the owner moves in shall be fully borne by the construction unit; After the owner moves in, the property service fee shall be borne by the owner in full.

The occupancy mentioned in the preceding paragraph means that the owner has received the occupancy notice and gone through the corresponding formalities; If the owner fails to go through the corresponding formalities within a limited period (not less than two months) after receiving the notice of occupancy, it shall be regarded as occupancy. If the construction unit or the property management enterprise entrusted by it has no prior written notice, the owner shall actually go through the corresponding check-in procedures.

The occupancy conditions are agreed by the construction unit and the owner in the contract, but the water and electricity supply must be normal, the traffic roads should be smooth, and there are obvious separation facilities from the construction site. Within the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. End users refer to the end users who receive services such as water supply, power supply, gas supply, heating, communication and cable TV.

The units listed in the preceding paragraph shall not force the property management enterprises to collect the fees specified in the preceding paragraph, nor shall they stop providing services because the property management enterprises refuse to collect the fees specified in the preceding paragraph.

If the property management enterprise accepts the entrustment to collect the above fees, it may charge the entrusting unit a handling fee, and may not charge the owners any additional fees such as handling fees.

For newly-built residential quarters, the construction unit shall apply for one meter per household to the water supply, power supply, gas supply and heating units. When new commercial housing, public housing and non-residential properties in residential areas are sold, buyers shall pay special maintenance funds in accordance with the provisions of the state, province and this Municipality. Owners who have not paid special maintenance funds shall pay in accordance with relevant regulations.

Special maintenance funds shall be used for the maintenance, renovation and transformation of the * * * part of the property, and shall not be used for other purposes. Special maintenance funds shall be deposited in the special account opened by the escrow unit in the commercial bank, and shall be accounted for by building and household.

The owners' committee shall announce the revenue and expenditure of special maintenance funds once every six months. Special maintenance funds shall be owned by the owner and used in accordance with the following provisions:

(a) there are residential units, * * with the construction part, * * with the construction equipment maintenance and renovation costs, from the residential special maintenance funds charged;

(two) a residential building with more than two units, * * * with parts, * * with facilities and equipment maintenance and renovation costs, from the unit of special maintenance funds charged;

(three) the cost of maintenance and renovation of facilities and equipment in the property management area shall be paid from the special maintenance fund of each house according to the proportion of the construction area of each house.

Involving special maintenance, renovation and transformation of houses, it shall be approved by more than two-thirds of the voting rights held by the owners of houses.

Special maintenance funds are insufficient, and the owners' congress will continue to raise funds according to the property construction area occupied by the owners. The proportion and method of renewal shall be decided by the owners' meeting. The meanings of relevant technical terms in these Regulations:

The owner refers to the owner of the house, that is, the right holder recorded in the certificate of immovable property rights.

Property users refer to property lessees and other non-owners who actually use the property.

Pre-property management refers to the property management implemented by the construction unit before the owners and the owners' congress select and employ property management enterprises with corresponding qualifications for the first time.

Pre-property management tenderers are the construction units that put forward bidding projects according to law and conduct bidding before the owners and owners' congress hire property management enterprises.

The tenderee of property management is the owner or the owners' meeting who put forward the project subject to tender according to law.

The bidder of property management is an enterprise legal person with corresponding property management enterprise qualification who responds to the bidding of property management and participates in the bidding competition.

Contract system refers to the way that the owner pays a fixed property service fee to the property management enterprise, and the profit and loss are enjoyed or borne by the property management enterprise.

The contract gratuity system refers to the method of charging property services by paying the contract gratuity to the property management enterprise according to the agreed proportion or amount from the property service funds received in advance, and the rest is used for the expenses agreed in the property service contract, and the balance or insufficient part is enjoyed or borne by the owner.

Residential property comprehensive service fee and non-residential property service fee refer to the fees charged by property management enterprises to the owners of property management areas for providing public services such as daily maintenance of facilities and equipment, environmental sanitation, security and greening. These Regulations shall come into force as of March 6, 2006.