How to reply to the owner's complaint that the property fee did not provide details?

The answer to this situation is as follows:

1. Dear owner, thank you for your concern for the property. We attach great importance to your complaint, and will immediately verify the problems you mentioned and reply to you as soon as possible. In the meantime, please be patient.

2. Dear owner, thank you for your support and suggestions on the property. In response to your question, we will contact the relevant management personnel as soon as possible and give you a satisfactory answer after knowing the details.

3. Dear owner, thank you for your supervision and concern about the property work. We attach great importance to your problem and will deal with it as soon as possible. At the same time, it will also strengthen internal management, standardize the charging process and create a better living environment for the majority of owners.