How to write the work plan of cleaning supervisor

The cleaning staff is responsible for cleaning the corridors, elevators, elevator rooms, tea rooms and other public places in the company's office area, keeping all public places clean, the ground clean, free of dust and sanitary corners.

Article 1 A property management company shall make a daily, weekly, monthly, quarterly and annual cleaning plan. For example:

Daily cleaning work

(1) The roads in the area (building) shall be cleaned twice and all day;

(2) Green belts of buildings (structures) within the jurisdiction, such as grasslands, flowers and shrubs, architectural sketches, etc. Cleaning once;

(3) Wipe the floor of the elevator room of the building twice, and wipe the protective boards around it again;

(4) The stairs and corridors on all floors of the building shall be cleaned once, and the handrails of the stairs shall be wiped once;

(5) Collect the domestic garbage generated by each household and dump it in the garbage bin, and transport it to the designated place.

Weekly cleaning work

(1) The public corridors on all floors of the building should be towed once (mainly for high-rise buildings, several floors can be towed one day and all floors once a week);

(2) Clean the merchant's mailbox once;

(3) The roof (including podium and carport), patio and ditch should be cleaned once.

Monthly cleaning work

(1) Clean the ceiling dust * net once;

(2) Wipe the ordinary glass window of each aisle once (wipe several layers every day, and ensure that all of them are wiped once within one month);

(3) Clean the lampshades and street lamps of public corridors once.

In addition, the glass curtain wall of the building is planned to be wiped once a month or every quarter; Granite and ground stone exterior walls are planned to be cleaned once a year; Generally, the cement exterior wall is planned to be brushed once a year.

Periodic inspection

Property management companies can fix the specific contents of daily, weekly, quarterly and annual cleaning work in the form of record statements, so as to arrange work and conduct regular inspections.

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I. Daily management of cleaning and greening

1. In the past year, based on the principles of equality, fairness, justice and openness to employees, we strengthened communication and exchanges among employees, cultivated their sense of teamwork and collective cohesion, and made employees have a sense of ownership in their work, making their work passive and active, and greatly reducing the turnover of personnel.

2. Staff training

As an index task of daily work (because most of them are new employees, they are novices or have never done cleaning work at all), employees are trained once a week for 2 hours at noon. The training contents include: basic cleaning skills, job responsibilities, operational safety, the role and use of cleaning agents, the use of machinery and equipment, etc. According to the actual situation, the post operation rules, inspection rules, training rules, language behavior norms and related work skills of each post are formulated, and continuous guidance and training are carried out in daily work. The training work ran through the whole first half of the year. After examination, 65,438+000% of employees passed the practical examination and 95% passed the theoretical examination. In addition, two groups of foremen were trained in grass-roots management ability, so that grass-roots management was continuously strengthened and improved.

3. The strict requirements for the daily gfd, courtesy, attendance discipline, queuing to and from work, and unified work shoes (employees buy by themselves) of the employees of the two teams were applied to their daily work, and the overall image and quality of the clean and environmental protection employees were greatly improved.

4, daily cleaning work

Strengthen the daily cleaning management of the first phase, especially the crystal surface treatment, glass cleaning, carpet cleaning and range hood cleaning of the clubhouse, and regularly complete all kinds of mobile work such as cleaning the dead corner, cleaning the fallen leaves of Tianhu Lake and Xianzi Lake, cleaning the sediment at the source of streams, cleaning fountains, cleaning sewers and cleaning mountain roads according to the weekly and monthly plans. At the same time, increase the intensity of cleaning fallen leaves and collecting garbage from the periphery and lawn, and greatly improve the sanitary quality.

5, tool material management

Second, clean land reclamation work

While ensuring the daily cleaning work, we put the cleaning and reclamation of the second-phase building, the cleaning after water leakage maintenance, and the opening of the sales department and model house of the holiday pedestrian street in the first place of all work. According to the actual situation, transfer the staff scientifically and reasonably, and make reasonable arrangements for cleaning and reclamation, floor waxing and greening plant decoration. With the joint efforts of all staff, the plan for next year can also be completed and arranged according to the responsibilities of the department. Specifically, how to implement, dispatch and control these responsibilities, and take improvement plans and preventive measures for this year's deficiencies. At the same time, combined with the company's development plan, adjust the direction and focus of work, so as to make plans in advance, control in the event, and summarize afterwards, so as to integrate departmental work into the company's development plan.

Tisso

For XX years, under the guidance and strong support of the company leaders, in accordance with the company's work requirements and in line with your satisfaction, we have been pursuing the purpose of property services. The company's management philosophy of people-oriented, customer-oriented, honesty and quality first is to achieve the above level, create benefits and establish a brand as the company's development goal, and take service first and customer first as the creed of every employee. Through the joint efforts of all the staff in the department, we have carried out a series of high-quality service work, and here we will make a brief summary of the work in the past year. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work in XX years.

1. Personnel management

After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.

At present, there are 0/4 employees/kloc, and 9 people have left and transferred jobs this year ().

Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.

Step 2 cultivate

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.

On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.

We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

3. Clean working mode.

Under the guidance of the leaders of the group company, unmanned cleaning and natural cleaning have achieved good results.

On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while carrying out unmanned cleaning, the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.

In the aspect of natural color cleaning, the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.

In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.

4. Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily sanitary maintenance of the public areas of the building.

(3) Complete the land reclamation of the newly settled floor.

(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.

(5) Complete the removal of construction waste.

(6) Finish the second cleaning of the external wall of the building.

(7) Complete the peripheral ground scouring work.

(8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning)

(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.