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Which department should I complain about the leakage of commercial housing?
1. If there are quality problems in the waterproofing of the renovated house delivered by the developer:
(1) In case of water leakage in the renovated house delivered by the developer, it shall immediately notify the upstairs and contact the property management company;
(2) The property comes forward to let the developer carry out maintenance according to the quality assurance agreement. If the warranty period exceeds, the property owner shall be ordered to repair it himself;
2, if it is upstairs decoration waterproof processing is unqualified:
(1) When the rough house is decorated by itself upstairs, the neighbors upstairs should be informed first, and they should be asked to handle it as soon as possible through friendly negotiation;
(2) If the neighbors don't cooperate, they can contact the property management company, which is responsible for communicating with the upstairs owners. If the upstairs owners refuse to cooperate with the property, they should take photos, videos and other evidence, which can be reflected to the owners' Committee and community police.
Legal basis: Article 51 of the Regulations on Property Management.
Water supply, power supply, gas supply, heating, communication, cable television and other units shall bear the responsibility for the maintenance and conservation of relevant pipelines and facilities and equipment within the property management area according to law.
If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.
Article 52
If the owner needs to decorate the house, he shall inform the property service enterprise in advance.
The realty service enterprise shall inform the owners of the prohibited acts and matters needing attention in the house decoration.
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