No matter where the property complaints go.

Property complaint agencies are as follows:

1. Property management office: Each property management company has its own management office, which is mainly responsible for property management and accepts complaints from owners.

2. Owners' Committee: The owners' Committee is an autonomous organization in the community, composed of community owners, responsible for the management of the community, and may have a resolution to dismiss the property company.

3. Community Supervisor: If the community owner is not satisfied with the property, he can also complain to the community. As an agency of government agencies, communities have the right to exercise jurisdiction over the properties under their jurisdiction.

4. Streets: Streets are grass-roots government agencies that govern all affairs within their jurisdiction.

5. Housing Authority: The Housing Authority has jurisdiction over the property and requests the Housing Authority to supervise and manage the property management company and regulate its behavior.

The complaint process should pay attention to the following points:

1. Save evidence: Before filing a complaint, you need to save relevant evidence, such as photos and videos, to prove that the property management company is dereliction of duty.

2. Rational communication: communication needs to be rational and avoid being emotional, so as to solve problems better.

3. Seek legal channels: If communication fails to solve the problem, you can consider seeking legal channels, such as suing the property management company.

After complaining about the property, you may face the following situations:

1. You may ask the property management company for information. If it is true, it will be required to correct and reply within a time limit.

2. If businesses are found to be operating illegally, they will be punished according to law. Those involved in criminal offences shall be handed over to public security organs for handling.

3. If the owners are not satisfied with the management quality of the property management company, they can complain to the owners' committee. The owners' committee has the right to punish the property management company, and even change the property management company in serious cases.

To sum up, when a property management company fails to perform its duties, it can safeguard its own rights and interests by complaining to the property management company, neighborhood committee and subdistrict office. In the process of complaint, we should pay attention to retaining evidence, communicating rationally and seeking legal channels.

Legal basis:

Regulations of People's Republic of China (PRC) Municipality on Property Management

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 64

In violation of the property service contract, the owners fail to pay the property service fee within the time limit, and the owners' committee shall urge them to pay it within a time limit; If it fails to pay within the time limit, the realty service enterprise may bring a lawsuit to the people's court.