How to strengthen communication with owners in property management? How should the owner communicate with the property?

From buying a house, decorating, moving in, to getting familiar with the surrounding environment of the community, the owner will experience one to two years, or even longer. During this period, the owner and the property will go through the process of understanding from the beginning to not understanding, understanding, understanding and familiarity. According to the characteristics of China's real estate industry, owners will change from real estate customers when buying a house to property service objects when handing over a house. In this process, most owners don't understand or even understand the property work. Owners often have disputes with the property, and the content basically revolves around the housing warranty and supporting facilities, and there will be a running-in process with the property work. At this time, the owner is called the running-in owner, and the communication content needs to be patient enough to pay attention to the owner's housing warranty. There will be a renovation process for the owner to move in, which will inevitably conflict with the cleanliness and personnel management of the property site. At this time, communication is mainly to show the purpose of property services and strive for the understanding of the owners. After the renovation, the owner will pay attention to the supporting facilities and convenience of life in the community. At this time, the communication is mainly based on the content of home life. Property should pay more attention to the needs of owners in community convenience services and do its best to make owners' lives more convenient. After living for a year, the owners will be familiar with the residential environment and pay more attention to the property services and the changes a year ago. At this time, the property should focus on the daily work and the maintenance process of property facilities and equipment, and widely understand the interests and hobbies of the owners through community activities. Communication starts from the owner's hobbies, so-called lovers talk more than half a sentence, and the owner's living habits and communication habits will affect the effective communication between the property and the owner. Customers whose property is active in the community should pay more attention and have greater influence in the community. Trying to gain their understanding of property work will affect the property evaluation of other owners. The form of communication depends on what channels owners like to pay attention to property work, such as network, community announcements, regular forums and so on.

Dog owners must learn to put a leash (also called a leash) on a bear. Leash is the most important tool to control dogs. Whether it is used properly is related to the control of dogs and the health and safety of dogs. Here is how to put a rope on a bear and how to use the dog rope correctly.

First, why use a leash for dogs?

Many dog owners are so worried about their bears that they don't want to exercise their dogs or use dog food or leashes. In fact, this is very dangerous.

I once saw a case where a friend had a puppy. He took him out for a walk when he was five months old. The dog owner is on the sidewalk, and the dog is following. As a result, a child ran out of a nearby shop. It was shocked and went to a horse race. Tragedy happened and the dog was gone forever.

At the same time, if you don't use the dog leash, it will not only bring danger to Bixiong dogs, but also cause danger to others. Especially when taking the dog out for a walk or play, if you see children playing, please be sure to tie the dog leash. Because no one can guarantee that the dog will be stimulated or become very excited and hurt the child.

Second, how to bring a leash (leash) to a bear?

No dog likes to wear a leash from the beginning, because the neck is their "life gate", so every dog has an adaptation process. This process varies from dog to dog. Some dogs are smarter than bears and have shorter training time. If the dog is stupid, the training time will be longer, but most dogs should be 2-3 months.

At first, you must coax Bixiong's dog, and the action should be gentle. If the dog refuses, don't force it on. At this time, you should squat down, talk to it, calm its mood, tease it, and then put it on slowly.

Don't hold it in a hurry after you put it on. Play with Bixiong dog for a while first, so that it can adapt to the things around its neck. When towing, it is best to hold food or toys in your hand, hold the dog in your left hand, hold food or toys in your right hand, walk with your back to the dog, hold your hand and gently shake the towing rope, and gently say to the dog, "Come on! Baby! Come on! Follow me! Good boy! What a good boy! " .

After training a few times more slowly, Bixiong got used to holding the dog leash.

Third, what about bichon resistance?

Bibeardog is a docile dog. Generally, when training on the rope, even if you are unhappy, you will not have an excessive reaction. But sometimes dogs get excited and don't want their owners to bring a leash. If so, stop, squat down and talk to the dog and touch it. Generally speaking, dogs are afraid of tall things, so it is easier for dog owners to calm down when they squat down. )

At the same time, remember that the dog owner must talk to the dog gently! This tenderness must be a heartfelt love for it, just like our children. In fact, tenderness, care and appreciation from the heart are very important for establishing the relationship between people and dogs, because dogs know who really likes them and who is "fake". So, if you like your dog, you must be sincere and never try to cheat it.

Two supplements:

1. When your dog can follow you a few steps, you must encourage it in time, with food, words or actions. Don't forget that this is from the heart!

2. If some dogs are particularly stubborn or sensitive, put a leash around their necks and let them play with the leash casually, and then do the above training when they are not afraid.

1, empathy

When there is a contradiction between the property manager and the owner, both the property manager and the owner should put themselves in the other's shoes. The property manager should think from the owner's point of view, understand the owner's mood, and the owner should also understand the difficulties of the property manager and understand the contradictory practices, so as to solve the dispute.

2. Just right

The owner speaks appropriately when communicating with the property. On the contrary, no more points, no less points. Only by mastering appropriate measures can we resolve potential crises and deal with various emergencies skillfully.

Extended data

The function of property is also mandatory.

1, property management is safe. The property company shall take various measures to ensure the personal and property safety of the owners and users of the houses, manage the public security of the community, manage the fire safety of the community and manage the vehicles and personnel entering and leaving the community;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property maintenance management. Property management enterprises shall, in accordance with the national property management standards, carry out maintenance and technical management of the properties they manage, including housing safety and quality management, housing maintenance technical management and housing maintenance construction management;

4. Property environmental management. Property management enterprises have the obligation to manage the environment of residential quarters to meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

5. Liaise with the government and public institutions on public facilities.

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Baidu Encyclopedia-Owner

How to strengthen the communication between the property and the owners-:The minimum price is 0.27 yuan/day, Baidu Library members can open it, and all the contents can be viewed in the library > How can a reliable property enterprise communicate effectively with the owners? In real life, the contradiction between the property management company and the owner not only affects the operation of the enterprise, but also affects the realization of the predetermined goal of the enterprise. So use reasonable ways and skills to solve the spear. ...

How to strengthen the communication between property management and owners-:If you are the director of a 25,000-square-meter property community, it means that you have about 200 owners, and you have to face these 200 different faces every day and deal with them with 200 different attitudes, so your work is actually like exploration and research, and you should try your best to contact these 200 people. ...

On how to improve the relationship between property management companies and owners-:Third, owners should cooperate with property management and put forward reasonable opinions and suggestions. While enjoying the services provided by the property management company, the owners should also cooperate with the work of the property management company. For example, some communities may not design enough parking spaces because of poor design, which leads some owners to stop and put them in disorder, and the vehicle controller has repeatedly persuaded them to be invalid. Even calling the police "1 10" will not only intensify the contradiction between the owner and the property management company, but also bring bad influence to the owner himself. For owners, we must strengthen the legal concept, which includes two aspects: first, management fees. now

How to deal with the relationship between property management enterprises and owners-:Therefore, dealing with the relationship between property management enterprises and owners is the premise. In property management activities, although there are differences in economic interests, the goals of property management enterprises and owners are the same. People often ignore the concept of "partnership" advocated in property management activities. Thinking of both sides. ...

How can we have a good relationship with the owners in property management? -:You should have a real sense of service and take the owner's business as your own. Even if the owner is not satisfied with the property, at least he won't resent you. This is a spiritual realm, deep and deep, but it is also easy to achieve, mainly depending on how people change their thinking.

How can a property management company better serve the owners? Property management belongs to the service industry, and the goods it provides are intangible "services". In the final analysis, its management is to provide satisfactory service for the owners. How to satisfy customers? It is a problem that every property management operator is constantly thinking and summarizing. Property companies must constantly improve their service quality in order to be satisfied forever. ...

How to improve the owners' awareness of participating in property management -: 1, and conduct research through the portal website of the property company; 2. Through the WeChat, Weibo and QQ groups of the property management company; 3. Convene special meetings of owners on a regular basis to promote major decisions such as property management, use of maintenance funds, establishment of sanitary cities, and economic census; 4, through the property service personnel; 5. By holding owners' public welfare activities; 6. By organizing community cultural activities; 7. Through letters, emails and text messages; 8. Offer concessions through the charging period to attract new and old car owners to participate; 9. By developing characteristic services and value-added services;

How to maintain the relationship between property and owners? Thank you for inviting me! I think the first thing to do is to straighten out the relationship between the property and the owner. Property is invited by the owner to provide property services, and the owner is his own food and clothing parents. Property is not the owner here. To tell the truth, most owners. ...

How to maintain the good relationship between owners and property management companies and improve the satisfaction of owners? Answer: briefly discuss this question? Question (1): Regarding the public security of property management, property management personnel should be strictly required to take safety precautions, so as to achieve the "four precautions against theft, fire prevention, disaster prevention and damage prevention" early warning mechanism to ensure the property and life safety of owners and improve the quality of property. ...

How do property management companies communicate with owners? -property management companies should regularly publicize property knowledge in their daily work, let owners know about property management, and hold knowledge lectures and various recreational activities in the community regularly to strengthen understanding and enhance feelings. Property management companies should start from themselves and serve the outside world from internal management. ...