How to deal with the relationship with community residents

How to deal with internal and external relations and do a good job in community neighborhood committees? Under the new situation, the responsibilities and main tasks of community neighborhood committees can be described from five aspects: 1. Strengthen team unity and form the core of community work; 2 play the role of autonomous organizations, and actively cooperate with district organs, departments, streets and offices to do community work; 3. Win the trust of the unit through service; 4. Taking safeguarding the interests of residents as the starting point, cooperate with the property management department to do a good job in community management and service. 5. Always represent the interests of residents, solve problems for residents, strengthen team unity, and form the core of community work. The team of community neighborhood committees is an organic whole, and the work pays attention to tacit cooperation. In the work, we need to make up for each other. Whether the work is cohesive depends mainly on whether the work is effective. Let's start with three points: 65438. In terms of leadership, we should have certain organizational management and coordination skills, always maintain a tolerant heart, not only tolerate the strengths of others, but also learn to tolerate the mistakes of others, concentrate everyone's wisdom, let go of their own abilities, take care of the overall situation, stress unity and seek common ground while reserving differences. Keep in mind such a basic principle: don't be confused about major issues, don't give in to principles, talk about style in minor issues, and let go of work. No matter how busy you are at work, you should always keep a clear head and make work plans, such as weekly meetings. We should focus on the cause, the overall situation, be good at communication, be brave in taking responsibility, be open-minded, respect each other, understand each other, trust each other and support each other. You know, although safflower is good, it needs the support of green leaves, and the train runs fast. As the top leader, the first thing to do is to build a good team. Rely on and trust every team member, and lead them to seriously complete the tasks assigned by their superiors. Give full play to everyone's strengths. As the saying goes: "Strong generals have no weak soldiers, and their merits should be combined. Division of labor does not mean separation. Work should be everyone's business, and honor should be collective. As soon as there is trouble, even causing adverse effects among the masses, the top leaders should dare to take responsibility, have something to say at the meeting, make suggestions at the meeting, and dare to carry out criticism and self-criticism. Treat yourself correctly, dare to face up to the shortcomings and mistakes of team members, and can't avoid them. This is not a matter of principle. We should minimize major problems and create a good democratic atmosphere. Don't concentrate on your position. One person has the final say and listen to everyone's opinions. In recent years, there have been many top leaders who are overbearing and strong, that is, one person has the final say, and some top leaders are weak and have no opinions on their work. In terms of fund management, one person can't manage the money, one person manages the tickets, one person manages the accounts, and the money is not open. It's best for people from the team to go, including visiting relatives and seeing a doctor ... the use of official seals ... The top leader should also pay attention to how to lead the team members to complete the tasks assigned by their superiors. First, we should support their work, second, we should take the initiative to care about their families and lives, and third, we should treat deputy directors and community workers equally, and we should not have the thoughts of old women. 2. How can the deputy director be a good supporting role? Whether the deputy director can take a correct position in the team, be a good assistant and give full play to his subjective initiative in his work plays a decisive role. Proactive, down-to-earth and hard-working. Can be led by the main leaders, in accordance with the division of responsibilities, so that the division of labor is not separated, and the work supports each other. Consciously maintain the unity of the team, be able to treat fame, power and benefit correctly, and understand the upper feelings, lower feelings, roles and status in the work. Actively play a supporting role and a good assistant. If the leader is absent, can you seriously deal with the emergencies in the neighborhood Committee? For example, how to deal with cases and fires in the community, and how to deal with the situation when someone comes to the neighborhood Committee. I don't care if you can say that people are not here. 3. Give play to the role of the Committee. There are many trivial things between ordinary community work and ordinary people, but they all show a strong human touch. The community director has many things, little power and little money, but you have made a lot of efforts for the community residents with one heart and two hands, which can make everyone live in a beautiful environment. They have made efforts and sweat, so how can we do community work better? First, we must rely on community members and residents' representatives to make suggestions for our community work, and second, we must rely on the vast number of residents living here to support and understand our work. For example, in the fight against SARS last year, a group of volunteers emerged in various communities, including party member and the masses. For the safety of the community, they are obliged to patrol the community, watch the gate and take care of every migrant worker. Some also participated in household surveys and the census of floating population, and some volunteers were invited to participate in the duty work of the "suspected SARS" isolation point. In short, the director and deputy director should rely on the masses for the work of community neighborhood committees. In the usual speeches, we should be careful not to let the masses see that the team is disunited, and some directors just like to hear compliments, which leads to problems ..... Directors are good at talking, so how can they do practical things for the people? Treat the elderly as parents, children as children, and laid-off workers as brothers, sisters or friends. This requires us to keep our promises. Don't forget your role after a long time and busy with work, which will gradually violate the original intention of community autonomy and governing for the people, and will affect the people's trust and satisfaction with them. A person's image and prestige are not established by the masses for you, but by yourself. Among the masses, to be fair, not greedy and serve the masses wholeheartedly is to resign the community director and leave a good impression on the masses. People often say: "Gold medals and silver medals are not as good as people's reputation, and gold medals and silver medals are not as good as people's praise. The power of example is infinite. If you shout loudly, it is better to consciously establish a good external image, so that you don't wear slippers and halters to work. The influence on the masses is very bad, and the people are not used to it. We must pay attention to the external image. 4. How to deal with the problems reflected by the masses at work? Really do practical things for the masses. (1) How to stop illegal construction. Go to the builder to find out the situation first. If you don't go through the formalities, ask him to stop work first, and then report to the street urban management department. ⑵ What if the sewer is blocked and the septic tank overflows? First, I need to know who is in charge of the property right unit and take the initiative to contact the property right unit until it is solved. (3) How to solve the problem of the manhole cover being stolen or damaged? Go to the site first to see if it is necessary to take safety precautions, and then contact the municipal or water company or the housing management office. (4) If the street lamp doesn't work and the tap water bursts, who should I call? Find out the location and house number directly. 5] How to deal with the contradiction between neighbors, first of all, we must find out the reasons for the contradiction, don't just listen to one side, let both sides understand. When doing work, it is mainly to accept the resignation and minimize the problems. Both sides should make suggestions and look at each other's advantages. [6] How to help the unemployed without food? First of all, understand his family situation, whether he meets the conditions for entering the subsistence allowance, and whether he has special skills to help him find a job. (7) How to help and educate two employees, teach students in accordance with their aptitude, prescribe the right medicine, exchange true feelings for true feelings, and exchange understanding for consciousness. (8) How to provide good services for the widowed disabled, and often take the initiative to come to the door to care, be caring and attentive, and buy things. (9) How to visit a seriously ill person? You don't have to bring anything to visit. You should express your condolences orally and help him solve some difficulties. ⑽ How to obtain the cremation certificate for the deceased should take the initiative to care for and help cancel the account. Second, give full play to the role of autonomous organizations and actively cooperate with government departments and sub-district offices to do community work 1. Community neighborhood committees should give full play to the role of autonomous organizations according to law. Under the guidance of the municipal, district government and sub-district offices, we should highlight the two key points of community management and service and actively carry out community work. Community neighborhood committees should fully respect the wishes of community residents and proceed from the interests of residents. The community should share the worries for the government and serve the people below. How to be diligent and talkative? Don't stay in the office and sit down seriously. Dealing with things or knowing the situation is a telephone contact. First, there is not enough money. Second, people don't live up to their names ... Do a good job in community work and advocate the Chinese virtue of "respecting the elderly" in various forms and ways. The community is my home, and the construction depends on the good fashion of "creating a civilized city", "creating a green environment" and "everyone for me and I for everyone". Mobilize the enthusiasm, initiative and creativity of residents to participate in community construction, and maintain the vitality and vitality of community construction. Community residents should implement the party's line, principles, policies and national laws and regulations in self-government management and various activities, and safeguard the overall situation of reform, development and stability. Strengthen the function of community autonomy and promote the construction of urban grassroots democratic politics. The second is to establish and improve the community organization system that meets the requirements of socialist democracy in China with community party organizations as the core; Third, adhere to the party's mass line and close the flesh-and-blood ties between the party and the people. 2. Actively cooperate with government departments and sub-district offices to do community work. First, we should properly handle the relationship of autonomy in accordance with the law. The organic law of residents' committees is the legal basis for the autonomy of community residents' committees according to law, and it is also the key guarantee for street offices to guide the autonomy of community residents' committees according to law. On the one hand, the sub-district office guides the community neighborhood committees to change their management methods and working methods under the premise of strict administration according to law, and effectively guarantees the perfect autonomy function of the community neighborhood committees; On the other hand, community neighborhood committees should also exercise their democratic rights according to law and improve their ability to use legal weapons to safeguard democratic rights. The third is to handle the relationship between "management" and "release". "Management" does not mean that you have the right not to let go, and "letting go" does not mean not to let go. The core of mastering this "degree" is how to enforce the law. Sub-district offices should strictly abide by laws and government regulations, truly return power to the people, and provide guidance in place. "Management" focuses on supporting community autonomy, perfecting its functions, helping to coordinate external relations and solving problems that should be solved by the government. The key point of "liberalization" is to improve the self-government function of the community and let residents solve their own problems on their own initiative.