Property cleaning personnel training content

Property cleaning personnel training content is as follows:

I. Company Profile

Second, the company philosophy

Third, enterprise spirit.

Fourth, the management mode.

Verb (abbreviation of verb) quality goal

Basic contents of professional ethics of property management personnel

1. The newly-taken property of the company has reached the standards of "Excellent Building for Urban Property Management" and "Provincial Civilized Building" within two years.

2. There are no major safety accidents in the area, and the annual incidence rate of public security cases in the area accounts for 0.2% of the total population, and there are no major fire, criminal and traffic accidents.

3. The owner's satisfaction rate with the property management service in the building is over 95%, and the effective complaint handling rate is 100%.

4. The intact rate of houses and public facilities is 98%.

5. The sanitation, disinfection and environmental greening in the building meet the municipal quality engineering standards.

6. The qualification rate of employee pre-job training 100%.

Professional ethics refers to the professional concept, code of conduct and code of conduct that people engaged in a certain profession must uphold and follow in the whole process of professional activities.

The basic elements of good professional ethics include five aspects: professional consciousness, professional emotion, professional will, professional belief, professional behavior and habits. This is: on the basis of constantly improving professional awareness, gradually deepen professional feelings, temper professional will, and then strengthen professional beliefs, so as to develop good professional behaviors and habits.

The basic contents of the professional ethics of property managers include: professional ideas, codes of conduct and codes of conduct for property managers.