What should I do if the property collects heating fees and refuses to refund the fees if the heating is not up to standard?

Hello, dear, I'm glad to answer your question ~ the property collects heating fees, and refuses to refund the fees if the heating is not up to standard. If you blame the heating company, go directly to the heating company. If negotiation fails, keep the evidence and go to court for prosecution. I hope my answer can help you ~ I wish you a happy life ~