The owner is unwilling to call 962 12 1.

The owner is unwilling to call 962 12 1.

Owners should not call 962 12 1, 962 12 1, and implement an open service system, open service discipline and open charging standards. 962 12 1 The property service hotline promises that the property service hotline will accept the city's property repair, complaint and consultation 24 hours a day. The urgent repair project will be present within 2 hours, and the community management office will be present for half an hour.

Property service quality complaints and policy consultation will be answered within 15 working days.

Service function:

962 12 1 Shanghai Property Service Hotline is a city-wide platform system built by intelligent, informational and networked technical means. The whole system runs on the Internet, connecting all units and departments in the property management and property service industries. Covering 16 housing management bureau, 19 housing maintenance emergency center, more than 200 housing offices and13,000 residential quarters.

Business scope:

962 12 1 The property service hotline consists of two call center windows at the municipal and district levels, which can receive calls from residents 24 hours a day, 365 days a year, and accept all kinds of houses such as commercial houses, public houses and after-sales houses. The property service hotline mainly accepts four businesses:

Property maintenance; Service complaints; Policy consultation; Report on major issues.