There is a problem with the delivery of a house in one year, and the property company and the developer shirk each other. What should the owner do?

For the problem of who to turn to when there is a problem, the owner should find different countermeasures according to different quality problems and relevant laws.

(1) As long as the quality of the main structure of the house is unqualified by the quality appraisal of the relevant state departments, the buyer can return the house according to law and ask the developer to compensate for the losses.

(2) Regarding the quality problem that seriously affects the normal use of the house, Article 13 of the above explanation stipulates: "If the house quality problem seriously affects the normal use of the house, the buyer requests to terminate the contract and compensate for the losses, it shall be supported." However, what is "seriously affecting normal residence" is not clear in law and can only be discretionary by judges.

(3) Other quality problems, such as water seepage in houses, hollowing on the ground, wall falling off, etc. The buyer can't ask to return a house because of this. (This is also a problem that most businesses encounter after they check in. ) During the warranty period, the buyers can ask the developers to fulfill their warranty obligations and take responsibility for the losses caused.

Of course, it should be reminded that owners should pay attention to whether there is an agreement on house maintenance in the property service contract. If there is an agreement, the owner can directly find the property company; When there are quality problems in the house, it is also important for the owner to collect relevant evidence. When necessary, he can leave evidence by taking photos, videos and writing records. Written records should be witnessed by employees of the developer or a third party to enhance the validity of the evidence.