How to shorten the distance between community workers and residents

First, we should narrow the distance ideologically.

We all come from the masses, and the masses are our parents. Voting prompted us to work in the community. In a sense, the small power in our hands is also given by the masses. To serve the residents well, we must first be full of awe and gratitude to the residents from the ideological understanding and the bottom of our hearts.

It is to exchange hearts for hearts-always with the hearts of residents. Sincerely treat residents as family members-do everything well, read every letter from residents, take care of residents' affairs-solve every problem, take care of residents' work and letters and visits-and do every responsibility. Put yourself in others' shoes and feel for others.

Second, we should narrow the language distance.

Language is the most direct and effective tool to communicate feelings and narrow the distance with residents. First of all, we should put an end to simple and rude communication, respect the masses, be gentle and approachable, and comprehensively use various expressions such as eyes, expressions and gestures. Secondly, we should speak what the masses like and understand. Again, listen patiently.

Communication is two-way. Community workers should learn to listen to the opinions of residents patiently, respond carefully and be persuasive, so as to express our sincerity, enhance the trust of the masses, promote in-depth communication and achieve the expected results.

Third, emotionally close the distance.

Treat the residents frankly and sincerely. How to communicate effectively is a science and an art, and the most important thing is to be honest with each other. Sincerity can be said to be an emotional catalyst to promote communication between cadres and masses. Without sincere communication, there will be deviations and misunderstandings. Community workers should have deep feelings for the people, deal with them openly and selflessly, promote emotional exchanges, and let residents feel your sincerity and speak their minds.

In fact, you will find that as long as you put your feelings and sincerity into it, you can gain the support and recognition of the residents. We should correct our work attitude, fully understand the important position of residents, establish the concept of serving the people wholeheartedly, uphold the interests of the masses, always be grateful to the party and the masses, and solve problems from the standpoint of the masses.

Fourthly, we should draw closer together in our work.

There used to be a jingle: "the community is all essential oil, and everything has to go through." Waiting for the masses to come to the door, the problem stumped the' Prime Minister'. " First of all, the majority of community workers should take the initiative to go out of the office, go deep into the residents, and fully understand their family situation, real ideas and suggestions in zero-distance contact, heart-to-heart talk and communication.

It is the responsibility of our community workers to help residents solve practical problems, guide residents to create a civilized and healthy living environment, actively promote community workers to become intimate mothers-in-law and caring sisters of residents, bring vitality to community work, and realize the sharing of resources, information and talents.

Of course, you can also use forums, cultural and sports activities and other forms to narrow the distance with residents, and you must not stay away because the other party is a leading cadre; You can't avoid each other because they are thorns or even evil heads; Don't bother and hide because the other party is a vulnerable group; We should treat them equally, tap their advantages, use them for the community, solve their difficulties and do our best in the community.

Extended data:

It is clearly stipulated in Beijing's community management measures that Beijing plans to separate the administrative and service functions of community neighborhood committees and set up special community service stations. In the future, community neighborhood committees will mainly undertake democratic and autonomous functions, raise community public welfare funds and guide property management. The community service station unifies the image identification, carries out the convenience public welfare service, and understands the social conditions and public opinion.

In addition, Beijing will decouple social organizations from administrative departments in batches, and completely separate people, money and things. Except for a few administrative departments with special functions, most administrative departments are no longer the competent departments of social organizations. Among them, social organizations include associations, non-enterprise non-governmental units and so on. Private universities and 100 municipal social organizations no longer have government departments to be "in-laws".

After the service station is established, the pattern of "two committees and one station" will be formed in the community, that is, neighborhood committees, party committees and service stations. Service stations and neighborhood committees accept the leadership of party committees, service stations complete administrative affairs assigned by the government, neighborhood committees perform autonomous duties, and service stations are also supervised by neighborhood committees.

References:

* * * party member Net-How to close the distance between community workers and residents?