Security guard dress etiquette

As a very important group, security service personnel appear around us, and their work is closely related to our work and life. Personal etiquette of security guards is the external expression of the spiritual connotation of personal moral quality, cultural accomplishment and educational conscience of security guards. It is not only a standard to measure the personal moral level and accomplishment of security guards, but also an important symbol of the spiritual civilization construction of security guards. I'll sort out the clothes and etiquette of security guards for you, hoping to help you!

Clothing and etiquette of security personnel

A, security personnel dress standardization:

Dress neatness is the external expression of security personnel's mental outlook and educational accomplishment. Instrument and hygiene requirements for security personnel:

1, clothes should be neat. Wear it well and keep the collar and cuffs clean; Don't roll up cuffs and trouser legs, and don't show the hem of your shirt. Don't wear clothes, open your arms, and don't mix security uniforms with casual clothes.

2, mount guard duty dress should be standardized. When on duty, you must wear security uniforms, armed belts, defense equipment, hat badges, epaulettes, bow ties and corsage as required; Fasten collar buckle and collar hook; If you wear an open-necked uniform, you must wear a shirt and tie underneath. Earrings, necklaces, rings and other accessories are not allowed when wearing uniforms. No eyebrows, no lipstick, no rouge, no nails.

3. Pay attention to personal hygiene. Hair should be combed frequently, and no big buns, sideburns, long hair and beard are allowed, and nails should be trimmed frequently. Abide by social ethics, develop good hygiene habits, do not throw cigarette butts, peels, scraps of paper, spit and pour leftovers, rice and dirty water.

4. Don't wipe your nose, pick your teeth, take off your shoes and socks and eat when you are on duty; Smokers should be careful not to smoke in restricted areas of fireworks and firecrackers and public places.

Second, the security station, sit, line standardization:

1, stand: stand dignified. When standing guard, you should tuck in your abdomen, straighten your waist and hold your chest out, put your shoulders flat and keep your arms drooping naturally, which gives people a relaxed and natural feeling and reflects the majestic posture of the security guard. Don't stand stagger, hunched back and bulging belly.

2, sitting posture: sitting posture is generous. When on duty, the sitting posture should be stretched and natural. When sitting, keep your upper body straight, don't stoop, don't hang your shoulders, shake your legs, cross your feet and shake your body, keep your knees together, and don't hold the desk and chair with your hands at will. When talking to people, you should sit up straight and look directly at them, which makes you look energetic.

3. ok: slow and steady. When walking, you should stand upright, hold your head high, look straight ahead, move your legs forward alternately with rhythm, and walk naturally and steadily. When walking in public, you should obey the traffic rules; Courtesy between pedestrians; Stand aside when talking to people; Don't walk back and forth when two people walk; When walking in uniform, don't eat, don't smoke, and don't put your hands in your trouser pockets.

Etiquette and politeness and standardization of civilized responsibility

I. Overview of Safety Etiquette

Security etiquette is the code of ethics and standard of security guards' civilized behavior, the code of security guards' life behavior and the code of dealing with people, and the specific provisions on security guards' appearance, appearance, speech, manners, treatment and reception. Personal etiquette of security guards is the external expression of the spiritual connotation of personal moral quality, cultural accomplishment and educational conscience of security guards. It is not only a standard to measure the personal moral level and accomplishment of security guards, but also an important symbol of the spiritual civilization construction of security guards. Therefore, security etiquette not only represents the personal image of security guards, but also represents the overall image of the security team, which is the only choice for the security service industry to win word of mouth and customer trust.

Second, some common etiquette expressions in communication

1. First meeting: I've heard a lot about you. I haven't seen you for a long time. 3. Ask age: Gao Shou (old man), Gui Geng (average person). 4. Ask your name: Your last name, 5. Praise other people's ideas. 6. Ask for forgiveness: guarantee. 7. Please give me your thoughts. 8. Ask for instructions: ask for opinions. 9. Ask someone to make way. To go first: sorry 12, please don't see people off: stay 13, send guests home: please walk slowly 14, invite guests: come 15, indicating waiting: waiting.

Third, the concept of politeness.

The concept of politeness is the code of conduct that people show mutual respect and friendship in contact and communication, and it is the minimum requirement of civilized behavior.

Four, the main content of politeness:

1. Abiding by social morality refers to the minimum standard of public life that citizens of a society follow in order to maintain the normal order of the whole social life. The contents of public morality include: caring for public property, observing public order, respecting women, caring for the elderly and saving lives.

2. Punctuality and trustworthiness are the time to abide by regulations or agreements. Keeping a promise is keeping a promise, not breaking it.

3. Sincerity and friendliness The so-called sincerity in interpersonal communication means that people must be sincere and have a heart.

4. Understanding tolerance means understanding other people's thoughts and feelings, and understanding other people's views and attitudes. Tolerance means tolerance, tolerance and forgiveness of others' mistakes.

Enthusiasm means having warm feelings for people, which makes people feel warm. Moderation refers to having a certain enthusiasm for people, not being too enthusiastic or lacking enthusiasm.

6. Respect each other, help each other, respect each other, that is, people should respect each other and help each other, that is, people should help each other.

7, dignified appearance (refers to the service attitude to the other party) pay attention to hygiene (refers to a certain professional ethics, pay attention to personal hygiene)

8. Women's priority is everything? Women first, men last? The principle of. Don't ask a lady about her personal affairs, such as age, fatness, income, etc.

Five, the basic polite behavior

1, smile and keep eye contact with the guests; 2. Take the initiative to say hello to the guests; 3, try to call the guest's last name; 4, take the initiative to give way, give way to the guests, please the guests first; 5, more than three people dialogue, must use a language that can be understood by each other; 6. Don't ask guests personal questions (such as age, income, marriage). 7. Repeat the guest's request; 8, can't meet or don't understand the guest must apologize immediately, at the same time give the guest a can take the initiative to help contact to solve the problem; Never treat a guest like a ball! 9. At work-full of energy, no chatting, no eating; Pay attention to whether the guests need service at any time; 10, when walking-don't be too slow/too fast/run or swing too much to avoid attracting the attention of the guests; 1 1, when dealing with guests-stand at an arm's length in front of the guests, pay attention, listen patiently, and don't be busy; Don't talk suddenly behind the guest's back: if another guest has something to do, you should nod and smile, don't turn a blind eye, and let the guest know that you will serve him as soon as possible.

Six, the meaning of courtesy and etiquette:

(1) Being polite is the need of building a highly socialist spiritual civilization;

(1) Being polite is the need to ensure social stability and unity and promote interpersonal harmony;

(2) Paying attention to manners and etiquette is the proper code of conduct for civilized citizens;

(3) Being polite is one of the basic quality requirements for employees in the entertainment industry.

Standardization of civilized responsibility

1, security personnel must be full of energy, good posture, civilized and polite, and safeguard the overall honor of the players.

2, be polite, civilized language, don't play attitude, say hello.

3. When on duty, standing posture and sitting posture should be standard. Don't lean on your shoulders when standing, and don't lie prone on the table or cross your legs when sitting in your post; You are not allowed to receive visitors, doze off, read books and newspapers, smoke, chat, listen to music, look around and do things unrelated to your job.

4. When on duty, strictly observe the post, maintain high vigilance, and do not drink, smoke, sleep, chat or engage in other things unrelated to the service.

5, legal justice, civilized duty. 5. Abide by national laws and regulations, take good care of duty equipment and public property, and keep state secrets.

6. Dressed athletes should behave in a dignified manner. In the street and public places, you are not allowed to carry your hands behind your back, put your hands on your shoulders, play around arm in arm and lie prone on the floor. They are not allowed to put their hands into their pockets of clothes and trousers. Don't eat, smoke or fan while walking, and don't use a hat as a fan.

7. When you go out, you should consciously observe discipline and public order. Abide by social morality and pay attention to public health.

8. Obey orders, obey orders and unite with comrades.

Service consciousness of obedience, confidentiality and compliance with laws and regulations

First, service consciousness.

With the continuous development and progress of society, the division of labor is becoming more and more detailed, and the spirit of unity and cooperation is more needed for productive labor. If a group has no leadership, it will be like a loose sand. How to realize the role of leadership? This is discipline. But if everyone's sense of obedience is weak, then everything is empty talk, so everyone in society needs this sense of obedience, not just soldiers. In fact, obedience is a virtue, but many people misunderstand it, right? Obey? The word is not convinced, thinking? Obey? It is detrimental to their dignity and personality. It is not a bad thing to abide by the norms that are conducive to growth. There is nothing wrong with publicizing personality and obeying the obedience, which can better reflect a person's quality and morality.

Obedience consciousness refers to the behavior that individuals meet the requirements of others or norms under the pressure of others or norms. Obedience often means sacrifice and dedication. Since you want to obey, you often need to give up your personal thoughts or freedom and carry out the orders and instructions of your superiors wholeheartedly. Therefore, if we look at obedience from the relationship between individual interests and collective interests, obedience is actually a matter of gain and loss of interests. As the owners and leaders of enterprises, their instructions are basically based on the realization of organizational goals. Therefore, subordinates' obedience to their instructions is the basic manifestation that subordinates attach importance to the interests of enterprises, and those who do not obey are undoubtedly self-interest as their first choice. Expression of obedience: obedience is the expression of sense of responsibility. If you don't obey, can you guarantee to complete the task? The answer is no, obedience is a manifestation of the sense of identity and respect for superiors, while obedience of subordinates to leadership instructions is a basis for improving enterprise efficiency. If subordinates do not obey the unified instructions and have their own ideas, what will happen to the enterprise? Enterprises will have internal friction, and may stay put or even retreat. But what if everyone follows the instructions? The work of enterprises will be efficient, enterprises may accumulate value in a short time, and individuals may get a better development platform.