The newly bought car was wronged in the parking lot! ! !

From what you said, the parking lot is responsible. You can make a request to the parking lot. The parking lot is responsible for keeping it. He doesn't even know that the car was hit, which means that the parking lot is dereliction of duty, so the parking lot should bear your losses. For insurance companies, everything is based on repair. If you can fix it, you certainly don't want to exchange it for a new one. If you want to achieve your goal, you have to find a parking lot because he didn't take care of your car. (Of course, the premise is that you have paid the parking fee to the parking lot and there is evidence of the fee. )