Job Recruitment Website - Property management company - Model essay on work summary in the first quarter (5 articles)
Model essay on work summary in the first quarter (5 articles)
Under the care and guidance of the Development Zone Management Committee and the Property Department of the Municipal Housing Management Bureau, with the great attention of the leaders of the Development Zone Housing Management Bureau and the unremitting efforts of the district property management staff, the Development Zone Housing Management Bureau firmly established the overall situation consciousness, enhanced the service consciousness, changed the service concept, exercised the property management function, and made every effort to resolve social contradictions, making due contributions to regional economic development and social stability, and made new achievements in property management. The work in the fourth quarter of 20 _ _ is summarized as follows:
First, establish a sense of the overall situation and correctly perform property management functions according to law.
In 20____, the Housing Management Bureau of Development Zone insisted on correctly performing its property management duties, focused on serving property enterprises in its jurisdiction, vigorously publicized property management policies and laws and regulations, and implemented the laws and regulations.
First, strengthen supervision and door-to-door service, actively guide and help property service enterprises in their jurisdictions to provide good services, promote civilized fashion, and create a harmonious community atmosphere.
The second is to establish rules and regulations, standardize the management behavior of cadres and workers in our bureau, require law enforcement, assess according to the system, sign a target management responsibility form with the person in charge of the property management enterprise, and implement the year-end general evaluation system.
The third is to strengthen the regular assessment and supervision of property service enterprises in the jurisdiction.
(1) Hold a property management review meeting once every six months to promote property service enterprises to implement good services.
(2) Make a comprehensive evaluation every quarter.
(3) Do a good job of spot check once a month in the property community, and report the spot check results in time.
(4) Seriously implement the substantive work temporarily arranged by the superior.
⑤ Conduct special supervision on relevant units that actively and seriously handle letters and visits and media exposure.
Fourth, conscientiously do a good job in the annual inspection of property service enterprises in the jurisdiction, and guide the establishment, filing and verification of the owners' Committee in the jurisdiction.
The second is to take the opportunity of "creating health" to improve the community environment and pay close attention to organization and coordination.
20 _ _ _ is a crucial year for our city to establish a national health city. In accordance with the requirements of the Municipal Party Committee and Municipal Government, the Development District Committee and the Administrative Committee and the unified arrangement of the Property Office of the Municipal Bureau, we will do a solid job in creating health work, actively upload and issue it, and implement it one by one. First, do a good job in the establishment of health care standards in various property communities. Our bureau has set up a special class for the creation of property community health, and supervised the implementation one by one according to the standards for the creation of community health. Supervise every day and report every Monday, so as to make rectification, and report if it fails to meet the standard. We will rely on the community and joint law enforcement teams to ensure the development of health creation. The second is to arrange special personnel to enter the Baolian community to do a good job of "creating health".
In conjunction with the district * government office stationed in Guangming community, comprehensively supervise the work of "creating health" in Guangming community. During the unannounced visit of "Chuangwei Wash Face", the joint law enforcement team dismantled and cleaned up the phenomenon of disorderly construction and dumping of the East Road in communities, communities and factories; Union Road Community has eradicated the "vegetable garden" in Tiandun Community and the family area of Provincial Construction Engineering Company. The comprehensive law enforcement team in the coordination area cleans up the littering of stairs, walkways and balconies in the community; Such as Tianhu Community and the second electromechanical living area; It will completely eradicate the problems left over from decades of history and give the market and residential areas a spacious and clean living environment, which has been affirmed by the "three innovations" of the city and district. At the same time, during the provincial county economic conference on March 26th, all the cadres of our bureau, together with the community workers, carried out an all-round cleaning of the sanitation in the jurisdiction, and organized special personnel to supervise, clean up and update the houses on both sides of Bailang Road. It provided a clean and tidy environment for the smooth convening of the county economic work conference. The third is to do a good job in the health creation of the "health creation" pilot unit. Relying on the district administrative service center, every unit takes action every Friday to clean up the "three guarantees" in front of the administrative service center, which has effectively promoted the work of "creating health".
Third, do a good job in the comprehensive management of social security, resolve contradictions, and ensure the safety of one party.
In accordance with the requirements of the Party Committee and Management Committee of the Development Zone that "development is the first priority and stability is the first responsibility", we will conscientiously implement the decision-making and deployment of the comprehensive management and stability of our bureau, focus on maintaining the overall social stability in the jurisdiction, strengthen organizational leadership, improve institutional mechanisms, consolidate the grassroots foundation, highlight the investigation and resolution of contradictions, and create a peaceful and harmonious social environment. Comprehensive management is an important basic work to create a good environment and promote harmonious development. We make full use of the function of housing management and make unremitting efforts in comprehensive management. We have established a long-term system of leadership responsibility, departmental supervision, implementation of the main body of responsibility at the first level, and responsibility at the first level.
1, the construction of safe communities has been carried out in depth. Continue to carry out large-scale investigation and mediation of contradictions and disputes. In view of the new situation and new tasks faced by social management innovation, we should carefully check and supervise the comprehensive management target responsibility system in combination with the actual situation, and creatively implement it to ensure that there will be no influential mass incidents and no influential serious cases, so as to create a good social environment for the sound and rapid economic and social development of the whole region and the residents to live and work in peace and contentment.
2. Do a good job in early warning and investigation of contradictions and disputes in property communities. Strengthen the leadership responsibility system according to the principle of one post and two responsibilities, territorial management and graded responsibility; And signed a responsibility form for comprehensive management and stability management with the property service enterprises in the jurisdiction, and decomposed the task of comprehensive management and stability into responsible units at all levels and refined to each responsible person; It is necessary to implement one by one, stabilize one by one, and check one by one, so as to avoid contradictions and solve problems in the bud. Adhere to the deployment, supervision and assessment of the comprehensive management and stability work, business and annual tasks, establish and improve the accountability system for the comprehensive management and stability work, incorporate the comprehensive management and stability work into the category of "one-vote veto", incorporate it into the annual target, and implement the same award and punishment.
3. Receive letters and visits and resolve conflicts in time. Most of the property disputes in old residential areas mainly come from the contradiction between real estate development enterprises and owners rising to social contradictions; For example, the owners of Tianhu Community of Xiang 'an Property Company petitioned for more than ten times, and the staff of our bureau waited for help and took the initiative to do a good job in publicity and explanation; Handle 1 1 letters and resolve conflicts and disputes in time.
Four, the department linkage to do a good job of housing rental registration.
In order to do a good job in the annual registration and filing of housing lease, since May this year, we have taken the initiative to coordinate with the Industrial and Commercial Bureau of the Development Zone and cooperate with the annual industrial and commercial inspection of enterprises to do a good job in lease registration and filing. This year, we handled 18 unit lease registration certificates, and issued nearly 700 lease registration certificates, with a registered lease area of about 90,000 square meters. Continue to take the management of floating population as the starting point, grasp the dynamic information of floating population in combination with the "three realities" work, and do a good job in the "housing management" work mode, which has achieved initial results; Establish a normalized early warning and control mechanism.
Over the past year, although we have done a lot of work, some work is still far from the requirements of superiors.
1. There are many old communities in the area, and most of them adopt unit autonomy management. The facilities are backward, and the management level of internal managers in property management enterprises needs to be further improved. In particular, we should strengthen training and learning.
2. If the registered place of the property management enterprise is not within the jurisdiction, there is no management means and effective compulsory measures for the management of the property management enterprise, and the property management enterprise does not listen to the summoning phenomenon and asks the municipal bureau to give an inspection, and the "three districts" will work together to solve this problem.
3. Lack of coordination between departments, and ineffective mediation of contradictions and disputes in many property communities, especially those involving other departments; Such as water, electricity, gas, public security, environmental protection, sanitation and other departments, need to issue relevant documents.
4. Lack of office funds leads to business work and many emergencies that cannot be handled in time. It is hoped that the Municipal Housing Authority will report to the municipal government for emergency funds and special funds for property management to solve the emergency treatment of emergencies.
In 20XX, we will persist in strengthening political theory and business study, grasp industry management according to laws and regulations, strengthen quality internally and shape image externally; Under the guidance of the Property Office of the Municipal Housing Authority, we will give full play to the industry management functions, effectively serve the property service enterprises in the jurisdiction, and continue to do a good job in the supervision and business guidance of the property service enterprises in the jurisdiction.
2. The first section work summary model essay
Since this quarter, under the guidance of the Bureau of Organ Affairs and the specific leadership of Director Li of the reception center, we have earnestly performed our service duties and creatively carried out reception work around the work center, which has won unanimous praise from most guests, colleagues and leaders, and successfully completed all tasks assigned by the leaders. At the same time, individuals have also made some achievements in different aspects, mainly in the following aspects. The following work is summarized as follows:
I. Raising awareness
As a service work, the essence of hotel industry is to provide guests with high-quality and comfortable dining and rest environment. Reception at the front desk is the first step of work, and it also represents the first impression of the hotel. The front desk service personnel must be highly aware of the importance of work, always keep in mind the service tenet of "guests first, service first" and "completely satisfying guests", always smile and receive guests from all directions seriously and humbly. Only by constantly improving the understanding of the importance of the front desk work can we do the front desk work well, and only by focusing on our own work and paying attention to every service link can we ensure the orderly and healthy development of all the work.
Second, work hard.
I am diligent and practical in my work, strictly in accordance with the regulations and requirements of the front desk work, earnestly perform the duties of the front desk service, and actively carry out all the work. During work, I am on duty on time and never leave early, which ensures the normal business order of the reception center. Treat guests with courtesy, enthusiasm, friendly smile, patiently answer and accept questions and suggestions, actively coordinate and solve with relevant units in time, and properly handle complaints from large and small guests, which has been well received by the majority of guests. In the interaction with colleagues, I can unite and help each other, be friendly and harmonious, and properly handle various problems in my personal life.
Third, strengthen study.
At the same time of solid work, I insist on learning various cultural knowledge, mainly in hotel management, law, accounting and other aspects of a systematic and in-depth study. A person's learning ability can determine how far to go. Only by constantly learning from all aspects can we improve our work initiative and innovation and adapt to the ever-changing and developing hotel industry.
Of course, while summing up my achievements, I also have some shortcomings, such as my overall awareness and initiative, which need to be improved in the next step.
In short, with the care and help of leaders and colleagues, I have made some achievements in the past 20 years. However, in the face of new situations and problems, I still need to stand at a new starting point, meet new difficulties and challenges, make persistent efforts, continue to earnestly perform my duties, constantly improve my professional level, and creatively carry out my work to contribute my own light and enthusiasm to the all-round development of the reception center.
3. The first section work summary model essay
In the tense and busy spring of 20 years, the action came to an end. With the care of the branch leaders and the help of my colleagues, I have made some achievements, made great progress in banking knowledge and improved my personal marketing ability. The following is the work summary report for the first quarter:
I. Work performance:
By the end of March, the balance of savings deposits was 5.37 million yuan, the wealth management was 23.09 million yuan, the sales fund was 6.74 million yuan, and the fund invested in 7 new households with the amount of 2. 230,000 yuan, sold gold140g, completed two property insurances for one person and one car, amounting to 2350 yuan, gold VIP card 10, five three-party depository cards, credit card 10, SMS 15, seven personal online banking, and six mobile banking. Except for bank insurance, they all overfulfilled their tasks.
Second, the daily work:
The task of credit card in the first quarter is an important indicator of personal line. Under the supervision and leadership of bank leaders, employees of the whole bank give full play to their respective abilities and make use of various relationships to vigorously market credit cards. In the first quarter, 42/kloc-0 copies of credit card materials were reviewed, sorted and submitted, and 339 copies have been successfully passed. Reasonable allocation of gold stocks in daily work, timely reporting to the insurance ten-day report, and daily management and maintenance of PCRM and CFE systems. In the process of the account manager sinking into the outlet, I can actively cooperate with the director of the business hall and the lobby manager to do a good job of customer diversion and guidance. By identifying customers and understanding their risk tolerance, we can recommend suitable financial products to customers and enhance their understanding of banks.
Third, the shortcomings:
Lack of new ideas, weak innovation ability, and communication ability with customers need to be improved.
Fourth, the next step:
Starting from paying attention to customer team building, relying on PCRM and CFE systems, we will conduct all-round cross-marketing, find new customers from the system, lock in target customers, and combine our existing products, such as Anxindeli, funds, personal online banking, transfer telephone, mobile banking and telephone banking, with the goal of satisfying customers to the maximum extent.
Break through the current situation that insurance is difficult to attack, use the highlights of the new clauses of Anbang Property Insurance to conduct marketing, and strive for the new development of bank insurance. Credit cards should be gradual, starting with daily accumulation.
Finally, in the process of business marketing, study hard, accumulate bit by bit, and strive to improve personal marketing ability. As an account manager, his duty is to serve customers well. On the one hand, he should be familiar with his business products and know what he can bring to customers. On the other hand, he should understand what customers want, especially the latter, and their needs, so as to create conditions to meet them. In a word, I will try to be an excellent account manager.
4. The first section work summary model essay
In the first quarter, the work of our music teaching and research group focused on the new requirements and new curriculum standards put forward by the school leaders, in order to stimulate students' artistic hobbies and improve their aesthetic taste. The Music Teaching and Research Group continued to conscientiously implement the theme of teaching and research activities in the art curriculum standards, with deepening the curriculum reform as the core, deeply studied the methods and means of classroom teaching, and organized a series of related teaching and research activities.
First, organize learning and make plans.
At the beginning of school, organize the whole school music teachers to study and discuss with them. All members carefully study the new curriculum standards and new teaching materials, make plans according to the knowledge system of this semester, and pay attention to the connection between knowledge and units and the application of teaching materials. And determined the focus of teaching and research this semester.
Second, prepare lessons carefully and optimize the classroom.
Prepare lessons carefully according to the preparation format required by the teaching and research section. Every music teacher should carefully analyze the teaching materials, prepare lessons in classes, highlight the difficulties and solutions. In classroom teaching, we should do a good job in every class according to the characteristics of each year.
Third, actively carry out interest activities and participate in various competitions.
This semester, the teaching and research group has been aiming at cultivating artistic accomplishment and developing students' creative thinking, carrying out extracurricular activities and actively organizing and participating in every activity required by superiors. And explore talents from those who participate in the activities. Let every student discover and give full play to his own specialty, and fully reflect the quality of students in various competitions and activities. We rehearse various cultural programs in our spare time to help students. Trained a group of top artists, participated in the "Red May Art Festival in _ _ _ _ _ _ _ _ _ _", won two second prizes, and held the whole school chorus art festival. Chorus forms are rich and colorful, and are well received by all teachers and students.
Fourth, active teaching and research, improve the professional level
Actively participate in teaching and research activities organized at all levels to improve their professional level.
In the future music teaching, our music teaching and research group will constantly improve its working methods and enrich the forms and contents of extracurricular activities. While effectively completing the teaching task, improving students' various qualities has also brought music teaching in our school to a new level.
5. The first section work summary model essay
In an instant, a quarter passed. Looking back on the work in the first quarter, there are both progress and shortcomings, and we have learned a lot from it. The main aspects are summarized as follows:
First, keep pace with the times and constantly improve personal political literacy.
I have always loved the socialist motherland, supported the leadership of _ _ _, adhered to the Four Cardinal Principles, abided by discipline and law, and was honest and clean. Through the study, I have a new understanding of the basic theory of * and the principles and policies of the country, and further understand the fundamental purpose of serving the people and the spiritual essence of Scientific Outlook on Development. Learning also made me realize that there is no difference between high and low positions, so I must work hard, and I can't reflect the value of life without working. As an ordinary bank employee, we should give full play to the "master" spirit in our work and start from bit by bit in our daily work.
Second, based on this position, study hard and improve service quality.
As I am a front desk employee, it is particularly important to establish a good image of my unit among customers. Through these years' work at the front desk, I have gradually accumulated a set of experience on how to improve the quality of daily service-adhering to principles, strictly following the rules and regulations formulated by the People's Bank of China and the Associated Press, not operating illegally, and not handling businesses that are harmful to the interests of the bank when encountering unreasonable demands from customers; Never delay the urgent business of customers; When customers come to inquire about business, they can explain carefully and patiently, so as to "worry about what customers are anxious about, think about what customers think" and truly take customers as God. This warm and thoughtful service has enabled more and more enterprises to establish good relations with our company. In addition, in the past quarter of work, I have seen my own progress and my own shortcomings. Therefore, I learned more knowledge in my spare time and improved my scientific theory level. In the first quarter, he passed the basic knowledge examination for qualification certification of bank employees. Usually, I often use the internet to understand the international situation and major events at home and abroad, which broadens my horizons and enriches my knowledge. In the future work, we should apply our business theoretical knowledge to practical work more fully to further improve our business level.
Third, work actively, unite with comrades and help each other.
As an ordinary employee, I always hold a belief in my daily work, that is, "If you don't work hard today, try to find a job tomorrow". In the first quarter, it was transferred back to Xinqiao Credit Cooperative from Sidunzi. Although I am psychologically prepared, I am still very tired when I get home every day. Nevertheless, in my work, I have always been strict with myself and earnestly completed all the work assigned by the leaders.
In the next quarter, I will do my job well, and at the same time, I will absorb more deposits from the interests of the unit, making my modest contribution to the benefit of Xinqiao Credit Cooperative in by going up one flight of stairs.
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