Does the property have the obligation to mediate neighborhood disputes?

Property companies have no legal responsibility to mediate neighborhood disputes. Property companies can participate in mediation from the perspective of neighborhood harmony. For owners, property companies cannot be forced to mediate neighborhood disputes. The responsibility of the property management company is to protect the owner's personal and property safety, and to repair, maintain and clean some * * * in the property service area.

1. Does the property have the responsibility to mediate neighborhood disputes?

The property has no legal responsibility to mediate neighborhood disputes, and the property company accepts the entrustment of the owner to provide property services. In the eyes of the public, they can also participate in mutual communication from the perspective of neighborhood harmony. Specific legal responsibilities, property companies have not been given this power.

People's Republic of China (PRC) Civil Code

Article 942

General obligation of property service providers Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, green and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.

Article 943

Obligation of information disclosure of property service providers Property service providers shall regularly disclose service items, responsible personnel, quality requirements, charging items, charging standards, performance, use of maintenance funds and the operation and income of some owners in a reasonable way, and report to the owners' meeting and owners' committee.

2. What are the latest provisions of the property service contract?

People's Republic of China (PRC) Civil Code

Article nine hundred and thirty-seven

Definition of property service contract A property service contract is a contract in which the property service provider provides the owner with property services such as the maintenance of the building and its ancillary facilities, environmental sanitation and the management and maintenance of related order, and the owner pays the property fee.

Property service providers include property service enterprises and other managers.

Article nine hundred and thirty-eight

Contents and Forms of Property Service Contract The contents of a property service contract generally include terms such as service items, service quality, service fee standards and collection methods, use of maintenance funds, management and use of service places, service term and service handover.

The public service commitment made by the property service provider in favor of the owner is an integral part of the property service contract.

The realty service contract shall be in written form.

Article nine hundred and thirty-nine

Validity of the realty service contract The prophase realty service contract concluded by the construction unit and the realty service provider according to law, and the realty service contract concluded by the owners' committee and the realty service provider selected by the owners' congress according to law are legally binding on the owners.

Article 940

Conditions for termination of prophase realty service contract according to law Before the expiration of the service period stipulated in the prophase realty service contract concluded by the construction unit and the realty service provider according to law, if the realty service contract concluded by the owners' committee or the owners and the new realty service provider comes into effect, the prophase realty service contract shall be terminated.

Article 94 1

Conditions and restrictive clauses for entrusting property services Where a property service provider entrusts a specific service within the property service area to a professional service organization or other third party, it shall be responsible to the owner for the specific service.

The property service provider shall not entrust all the property services it should provide to a third person, or entrust all the property services to a third person after the demolition.

Neighborhood disputes may be inevitable in daily life, and many neighborhood disputes are trivial matters. There is nothing wrong with property companies intervening in the mediation of neighborhood disputes, but from a legal point of view, this is not the responsibility of property companies.