Property Management

In the property management industry, customer relationship can involve every service content, and it is everywhere. In order to effectively guide the development of customer relationship in a positive direction, it is necessary to manage customer relationship and realize "win-win" between customers and enterprises.

Types of visits and return visits:

Customer opinion questionnaire:

Customer satisfaction questionnaire:

List of distribution and recovery of opinion questionnaire:

Statistical table of satisfaction questionnaire:

Statistical table of customer satisfaction rate:

Note: Single satisfaction rate ⑤ = (②×100%)+(③× 95%); Overall satisfaction rate ⑥ = sum of individual satisfaction rates ÷8.

Customer Satisfaction Survey and Analysis Report: