What are the characteristics of large shopping mall management?

Characteristics of property management in shopping centers

(A) large passenger flow

Shopping malls have to accept a lot of customers every day, and the personnel entering and leaving are complicated, and the passenger flow is large, which is prone to accidents. Safety management is very important. Some retail goods are flammable and explosive, so fire safety must not be relaxed.

(2) Large shopping malls have a large operating area and a large population, and elevators are scattered (passenger elevators, sightseeing elevators, escalators, etc.). ), which requires relatively more cleaning and safety personnel and is difficult to manage.

(3) Time concentration

The time for customers to go shopping in the mall is mostly concentrated on holidays and evening inquiries, and there are relatively few customers in peacetime and during the day.

(d) Most customers shop, drive or ride bicycles in shopping centers. A large number of motor vehicles and non-motor vehicles increase the pressure of traffic management and parking lot management around shopping malls.

Extensive services

Shopping malls provide many services, some of which are catering, entertainment and shopping, providing clothes and special services for different customers.

Characteristics of shopping center management

1. There are many payment and settlement methods in shopping malls, including cash and credit cards. 2. Shopping malls are high-income departments of hotels, so it is necessary to strengthen foreign exchange management and formulate rules and regulations to avoid arbitrage and prevent foreign exchange loss. 3. In order to satisfy tourists' bargaining psychology and achieve sales purposes, some shopping malls allow certain flexibility in commodity prices and give discounts and concessions. Therefore, in terms of price and property management, it is necessary to formulate corresponding implementation measures.