Three questions about the vicious incident of Gree in Shenzhen

Some people say that decoration is a tedious and easy thing for into the pit. I didn't think so before, but recently my neighbor and I really fell into a pit of Gree air conditioning.

Zhang Xu, a Gree agent in Longhua District, Shenzhen, works in Shenzhen Hengxingsheng Electric Appliance Co., Ltd., but Zhang Xu has been charging customers the full amount of air conditioners, but it has not been delivered, installed or refunded. The amount involved is nearly 300,000 yuan, and nearly 40 customers have been deceived, involving Hongrongyuan Shang Jun, Hongrongyuan Yicheng Center, Festival Pedestrian Street, Yangji Yulong Mountain, Huasheng Guan Hui and other residential quarters.

Seeing that Zhang Xu has been delaying the installation for more than half a year after receiving the payment, seeing that the renovation progress has been shelved by this matter, and seeing that the hard-earned hard-earned money has been squandered, my neighbors and I cried for help at the same time, but we could only tell them. We just want to ask three questions, hoping that the relevant units and departments can listen to public opinion and kill pests for the people!

You unscrupulous businessmen who don't do their jobs and pay attention to integrity, are you shameless? As a regular Gree agent, you received the payment for Gree air-conditioning but disappeared. You didn't answer the phone or return the message. Customers are waiting anxiously, because you can't stay in Shenzhen in hot weather without air conditioning. How can you stand it?

Zhang Xu, you should give your customers an account of the money you paid for your neighbors. This is the basic way of doing business and the bottom line of being a man!

Zhang Xu and his company have an unshirkable responsibility. Now, if they cheat customers of their money, how is it different from fraud?

After the incident, the neighbors reported the case to their Longcheng police station. The police clearly collected so much information and knew the ins and outs of the incident, but refused to follow up on the grounds that the process had been submitted. Zhang Xu was detained many times and was released soon. I want to ask the supervision and law enforcement department why Zhang Xu is still at large!

Ask the police station again, and the police will let us go to other departments because they are not within their duties. Isn't it the grass-roots organization of the police station that ordinary people can access?

As consumers, we can only go to various departments to complain. I don't know how many times I called 3 15. Every time I call, I know about this vicious incident in Zhang Xu, but you are in charge!

If an official doesn't make decisions for the people, it is better to go home and sell sweet potatoes!

After all, everyone trusts the Gree brand when they buy Gree air conditioners. Now that there is a problem with the agent, Gree should bear joint and several liability to help deal with the follow-up problems.

But Gree's irrelevant attitude is chilling!

At first, neighbors called Gree's after-sales phone number 40083653 15, and the customer service handled all kinds of pots, but it just didn't solve the problem!

Can't a company as big as Gree manage its own agents?

Gree has left it alone, and Shenzhen agents have smashed the brand!

Doesn't Gree have a department dealing with legal disputes?

Later, the neighbors found the telephone number 075663 15 of the supervision department of Gree Zhuhai Headquarters, thinking that they saw hope.

However, the customer service of this phone actually said: What does this have to do with us? Gree only produces air conditioners, and you have no money to give it to us!

Is this the attitude that big companies should have?

Gree, really chilling consumers!

The above three questions represent the voices of the deceived. In order to install air conditioners as soon as possible under the high temperature in Shenzhen, and to prevent more consumers from being deceived like us, we collectively voiced our hope to get Gree's attention and relevant law enforcement supervision!

In the harmonious society led by our party, we think that moths like Zhang Xu should be disposed of as soon as possible, and such scum should not cheat in society, because justice is divorced from people's hearts! !