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Safety work rectification measures
Safety rectification measures 1 20xx will be adopted soon. Looking back on this year, the security work was generally smooth, and public security incidents were relatively reduced compared with the same period. However, because the company's training and management system can't keep up, the staff turnover rate is high, and the foundation of security personnel is poor, which causes problems such as lax discipline, inactive work attitude, weak sense of responsibility and insufficient enforcement. In order to enhance the service image of Diecai City and improve the work quality of the security department, we hereby propose the following points to change the status quo:
First, personnel recruitment.
The employment standard of security personnel will be younger, reflecting the overall effect from the image and mental outlook. We should change the way of recruiting able-bodied men in the past, so that every new employee can be trained first, and then take up the post, so that every new employee can be familiar with the job responsibilities, work operation procedures and company rules and regulations in time to ensure the smooth development of the work.
1. Recruit employees according to the employment standards in the service contract and the employee image requirements of Chongqing Xiangyi Property Management Co., Ltd., confirm the pre-employment background investigation, and report to the manager of Diecai Urban Management Office for review and approval before going to work;
2. The employee shall submit the certificate of no criminal record issued by the local police station to Party A within three days after joining the company; 3. After the employee is hired, he should complete the operation training and employee etiquette training for each position within seven days, and can continue to be hired and employed only after passing the examination;
In April and February, through the internal adjustment of the company, the existing over-age security guards (outside the contract) and the owner's security guards in Diecai City were adjusted; Do not hire community owners to engage in security work in Diecai City;
5. Employees who are found by Diecai Urban Management Office to have serious violations of discipline through spot checks, or employees who seriously violate the employee code of Xiangyi Property Company, will be directly dismissed, and new employees will be added in time, specifically according to the relevant systems of Chongqing Xiangyi Property Management Co., Ltd. and Chongqing Longyun Property Service Company. If the systems of the two companies are inconsistent, they will be severely punished.
6. Longyun Company is responsible for handling all disputes of employees stationed in Diecai City, including but not limited to labor disputes, and taking corresponding management responsibilities;
Second, the past management.
Every door is a very important position in the community. Security team members should not only maintain the traffic order at the gate, guide vehicles and pedestrians to drive and ensure the safety of vehicles and pedestrians, but also strictly control the entry and exit of outsiders and temporary vehicles, and do a good job of vigilance at ordinary times to ensure the safety of the community. However, the existing problems are that there is no effective control over the gate post, some irresponsible employees have no effective control over foreign personnel, there is no inventory registration, the goods are not released according to the regulations, communication with the owners is not in place, and the problems reflected by the owners are not reported in time. This is extremely irresponsible, and the consequences are very serious. Therefore, the dereliction of duty in Damengang will affect the safety management and service quality of the whole community. In view of this situation
For example, establish a set of operational and perfect management rules and regulations for each team member, define the company's safety post responsibilities, define the post responsibilities, job responsibilities and work scope of each post, define the working relationship between each post, standardize work behavior and improve work quality. 1, strictly implement past management system, goods release system, inventory system, etc. ; The inventory rate of foreigners is 85%; Inspection and release of goods100%;
2. Strengthen the management of decoration building materials, and increase the management and transportation of vehicles with illegal decoration materials entering the community;
3. Take the initiative to help the owners and the elderly and children in the community, and provide support and help within their capabilities; Take the initiative to open the door for the elderly and children who go out;
4. Follow-up owners nod and smile, greet familiar owners, say hello, and have a simple chat, but not involving family affairs in the community; Request etiquette service, be polite to guests, and salute the host;
5. Every day from 7:00- 15-9:00, all doormen except the car gate will stand outside the booth to serve; Offender hell to pay;
6, post cleaning once a day; Third, vehicle management.
1. We have set fire exit signs and warning signs, which clearly indicate that the fire exit cannot be occupied. Guide vehicles with parking spaces but without parking into their own parking spaces and occupy fire exits to inform them of their hazards. Community security needs the cooperation of the whole people. It is hoped that residents will cooperate with the management of the community and the property, and consciously park their vehicles in a suitable position, not in the fire escape, so as to avoid unnecessary losses.
2, charge management, in order to put an end to corruption, we strictly implement the system of one card and one car for vehicles entering the community, and it is strictly forbidden to manually start the brakes. If you start the brake manually, you must explain the reason and report it to the leader for verification, and pay the parking management fee according to the computer charge every day. Due to the lax management of more than one vehicle some time ago, the vehicle card was lost. Now the security department is trying its best to recover some vehicle cards and strive to recover all vehicle cards before the end of this month.
Fourth, improve the regular meeting system. Holding departmental meetings regularly is the most effective way for employees to communicate with each other and exchange work, which can improve team members' understanding of departmental work, motivate employees' morale and make every team member feel the existence of the organization.
Fifth, strengthen implementation. As a manager, we should go deep into the front-line posts, learn about the small links and processes of each post, and make continuous improvement. Secondly, training, self-inspection, implementation and operation processes are also integrated with each other, otherwise the system is useless. Execution depends on training, self-examination, supervision, evaluation and punishment. Through training, self-examination and supervision, the work standards of employees are standardized, and the work enthusiasm of employees is stimulated by the assessment and reward mechanism to improve their sense of responsibility.
Six, strengthen vocational training, improve the overall quality of the team. Team training includes physical training and vocational skills training. Physical training, of course, is to change physical fitness and play a temporary role in training for thousands of days.
When dealing with emergencies. Vocational training must be planned, purposeful and systematic, integrating theory with practice. Learn, use and do.
Seven, pay close attention to etiquette, service standards and work attitude. We will implement politeness as a rule. As managers, we should always set an example and play a leading and supervising role. In case of complaints from business owners or inadequate service standards, they should be dealt with immediately.
Eight, skills training, strengthen the normalization training;
1. Normal training includes standing training, vehicle command gesture training, walking posture training, etc. , and conduct training at a fixed time every week, with no less than 1 hour;
2. Conduct fire fighting skills training every quarter;
20 14 is coming, continue to take the company exam? Dedicate sincerity and create satisfaction? Guided by core values? Provide high-quality and efficient services to customers? In order to achieve this goal, we will continue to explore the reform road suitable for the development of the Security Department, establish and improve various rules and regulations of the Security Department, strengthen enforcement, make all work develop towards the goal of health, stability and harmony, improve service quality, complete security tasks, maintain the company's image, and strive to make due contributions to the company's success this year.
Security rectification measures 2 Since 2006, the company's security work is assigned and managed by the central security service company. Because the training and management system of security service companies can't keep up, and the foundation of security personnel is poor, the security personnel are lax in discipline, inactive in work attitude, weak in sense of responsibility and lax in implementation. In order to enhance the company's image and improve the quality of the company's security work, it is suggested to change the status quo from the following points:
1. Personnel recruitment: correspondingly increase the salary of security personnel, make the employment standard of security personnel younger, and reflect the overall effect from the image and mental outlook;
Second, improve various rules and regulations: the key to basic management lies in the standardization and execution of the system, which is also the premise of strengthening the basic management of safety work. According to the actual situation of the company, establish a set of operational and perfect rules and regulations, and make all rules and regulations apply to each team member, clarify the post responsibilities of company security, and improve various rules and regulations.
1. post responsibilities: define the responsibilities, job responsibilities and work scope of each post, establish the relationship between each post, and standardize work behavior, quality and efficiency. Prevent the shirking of responsibility caused by overlapping work.
2. Code of conduct: define dress, hairstyle, standing posture and sitting posture, standardize duty language, duty gestures and duty etiquette, and improve duty standards and service quality;
3. Reward and punishment mechanism: The company should have a perfect assessment and reward mechanism and implement a performance system instead of a single punishment mechanism. Stimulate the work enthusiasm of the team members with the reward mechanism, and let the punishment mechanism restrain the work attitude of the team members;
Third, improve the regular meeting and training system: meetings and training are the most effective means of communication among team members. Communicating and summarizing their own work arrangements can improve their understanding of the work of the department, inspire morale and let everyone feel the existence of the organization.
Four. fulfil
The standardized system comes from rich practice, so it is necessary to implement walking management, and managers should go deep into the front-line posts to understand the small links and processes of each post, so as to continuously improve. Secondly, training, self-examination, execution and operability are also integrated, otherwise the system is useless. Execution depends on training, self-examination, inspection, supervision, evaluation, rewards and punishments, etc. Standardize the working standards of team members through training, supervision and inspection; Use the evaluation and reward mechanism to stimulate the enthusiasm of team members and enhance their sense of responsibility.
Attached with rectification standards:
I. Global Development Forum
1, hairstyle: neat hair, no dyeing (except black), moderate length, not as good as eyebrows in front, not covering ears on the side, not as good as clothes in the back;
2, face: refreshed, clean and tidy, do not wear colored glasses, do not leave long sideburns and beards;
3. Clothing: wear work clothes and work number plates when going to work, and sleeves and trouser legs should not be rolled up;
4. Shoes: Wear black leather shoes and keep them clean;
Second, etiquette.
1, behave appropriately, smile and use honorifics;
2. When standing, you should hold your head high and don't lean forward or lean on the facilities;
3. Walk lightly and steadily, keep your upper body upright, look up, look straight at your eyes, swing your arms back and forth naturally, and don't put your hands in your pockets.
4, sitting posture should be correct, the waist should stand up, the chest should be straight, the shoulders should be relaxed, and the hands should be placed naturally.
On the desktop, keep your eyes straight, don't lean back and forth, cross your legs and shake your feet;
Third, etiquette.
1. During the duty at the gate post, raise your hand at attention when you meet your superiors, and the indoor duty safety officer should stand up and stand at attention.
2. When patrolling, when meeting the superior, the security personnel should take a step to the right and raise their hands. Hello, Manager XX! ? , wait for the superior to go, then go;
3. When does the owner's doorpost go to work? Within 20 minutes, salute the owner to get off work;
Safety rectification measures 3 Dear XXX company leaders:
Recently, there have been some problems in the security team of our company, such as sleeping on the job and leaving without leave. Therefore, our company has formulated a feasible rectification plan. And ensure that the team is reorganized according to the specified time.
I. Staffing
1, due to the recent shortage of personnel and the overtime work of security guards, there is a phenomenon of sleeping on duty. On this issue, our company immediately equipped with staff. In the future, the company will strengthen management, organize safety education for on-the-job players, and take a warning to ensure that every player can abide by work discipline and strictly perform his duties in the future. This work is organized by the main person in charge of the company, and its implementation depends on the actual effect.
2. Adjust the security guards who serve in your company. Wang Shijin, the monitor of the security class, was dismissed by the company because of his weak sense of responsibility and serious dereliction of duty in management.
3. For the management problems of our company, we earnestly sum up experience, draw lessons and raise awareness. In the future work, we will earnestly perform our duties, be on duty according to regulations, and strictly abide by the duty system of our company and the relevant systems of your company.
Second, the vehicle access and parking:
According to customer requirements, do a good job in vehicle registration, parking and grooming. There shall be no missing boarding, wrong boarding, non-boarding, etc., and strict inspection shall be carried out on articles carried or checked in and out of vehicles to prevent property losses of customer units. Carefully check whether the vehicles are parked according to the regulations, and report to other employees if they are not parked according to the regulations. Command and guide vehicles in and out correctly, and maintain the normal order of entrances and exits.
Third, strengthen captain inspection.
1. Team leader should strengthen post inspection and keep abreast of the situation. There shall be no off-duty, empty post or sleeping post.
2. The team leader shall inspect each post at any time, and timely and correctly handle the problems in the post. When on duty, all personnel on duty are not allowed to do things unrelated to duty, such as playing mobile phones, reading books and newspapers.
3. For the players who do not perform their duties according to the regulations, they will be given the first warning and criticism, the second economic punishment and the third dismissal.
Fourth, strict requirements for players.
1, players must dress neatly according to the regulations, and are not allowed to wear dirty clothes or have long hair.
2. Players are not allowed to do things unrelated to duty, such as reading books, reading newspapers, listening to music, listening to the radio and playing mobile phones.
3. Players shall not leave their posts without leave while on duty, and must be on duty within the prescribed scope of activities. In case of emergency, you should obey the arrangement of the monitor or company leader and leave only when you go to the toilet.
4. Each post shall earnestly perform its duties, strictly verify the personnel entering, and ensure the inspection of the personnel leaving. Players who can't perform their duties will be replaced or fired by the company.
5. Team members should be on duty in a civilized manner, and be polite to others during the duty. No off-duty, sleeping, empty cars, etc. If it is found in the inspection, it will be handled once.
6. The company should regularly organize safety education for on-the-job players to ensure that every player can abide by work discipline and strictly perform his duties in the future.
Verb (the abbreviation of verb) should be implemented.
1. The monitor reports the rectification work to the company every day, and the company will handle it correctly in time.
2, the captain to check the status quo of the players on duty, after the rectification, to timely adjust the does not reach the designated position.
3, strict requirements in the future work, in the rectification according to the above standards to carry out all the work.
In order to avoid the recurrence of similar incidents, our company will strengthen the division of responsibilities for security in future work.
Rectification scheme for safety team construction
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