Responsibilities of the staff in the property community

Responsibilities of the staff in the property community 1 1, responsible for the promotion and delivery of the company's used clothes recycling box equipment, collecting and feeding back market trends.

2. Be responsible for box delivery guide, community publicity and residents' questions within the jurisdiction. , improve the awareness rate and utilization rate of residents.

3. Responsible for the property docking of the problem box in the area under its jurisdiction, coordinate internal resources to deal with problems in time, and maintain good communication with the property and users.

4. Be responsible for the preliminary modification, management, payment follow-up and invoice collection of the property box development contract.

5. Complete other work arranged by superior leaders.

The responsibilities of the staff in Property Community 2 (1) are subject to the work arrangement of the company leaders, and the implementation plan of residential property maintenance is formulated according to the company's management objectives; Have knowledge of civil engineering, master the structural characteristics and use requirements of the house;

(2) Organize department personnel to grasp the distribution, structural types and underground pipelines of houses in the residential area in time, and organize effective and feasible emergency repair work in case of emergency maintenance; Responsible for the approval, inspection and acceptance of residential decoration;

(3) Organize the employees of this department to do a good job of paid maintenance service in the community and deal with residents' complaints in a timely and serious manner;

(4) Conduct regular and irregular inspections on the operation and maintenance of facilities and equipment to ensure the normal operation of facilities and equipment;

(5) Responsible for organizing the formulation of maintenance plans and schemes for facilities and equipment, and organizing the inspection and implementation;

(6) Be responsible for formulating the procedures, contents and processes of building takeover acceptance, and organizing the acceptance of the improvement of electromechanical facilities and supporting facilities taken over by the company. Master the operation of buildings, equipment and facilities;

(7) Be responsible for receiving, archiving and preserving the technical documents and files of the managed equipment;

(8) Responsible for handling and following up the engineering problems after the building is delivered for use;

Responsibilities of staff in property community 3 1, be familiar with and master the overall situation of business households, and establish and improve the archives of business households;

2. Be responsible for formulating and improving the rules and regulations, processes, operation modes, conventions and norms of residential property management and putting them into practice;

3, responsible for the preparation of monthly work summary and next month's plan of the property department, and submit various reports on a regular basis;

4. Preside over the work of the property department, arrange the work of the property assistant, and regularly assess the property assistant according to the job responsibilities;

5. Be responsible for inspecting and supervising the work of property assistants;

6. Supervise the property assistant to receive visits and complaints from business owners, and contact other relevant departments to solve problems as soon as possible and handle them correctly;

7, responsible for collecting complaints and suggestions from operators by visiting operators, actively soliciting opinions from operators by establishing a return visit system, conveying the regulations and notices of the property service center, and doing a good job in residential property management;

8. Be responsible for the business training of the staff of the property management department, and strengthen the service awareness of the staff to the owners and tenants;

9, responsible for the inspection work, at least 2 times a day to conduct a comprehensive inspection of the community;

10, responsible for the management and supervision of greening, cleanliness and hygiene in the community, and creating a good community environment;

1 1, familiar with the basic functions and safety operation procedures of the property building structure, facilities and equipment;

12, responsible for reviewing the declaration of indoor secondary decoration and supervising the decoration supervision;

13, master the charging standard and calculation method of the property service center, actively cooperate with the financial department to pay the fees of business households, and do a good job in collecting fees;

Responsibilities of the staff in the property community 4 1, responsible for daily management. Responsible for implementing the company's management guidelines, policies, directives and regulations, adhering to the business purpose of serving the owners and the society, and doing a good job in residential property management.

2. Be responsible for getting familiar with customers, establishing good customer relations, properly handling all kinds of complaints in a timely manner, handling the relationship with the owners, issuing inquiry forms to the owners and community residents on a regular basis, and making statistics, analysis, handling and return visits.

3. Understand the annual management responsibility index of the project, guide and make decisions on all work, and be responsible for the annual and monthly financial revenue and expenditure budget and control of the project.

4. Be responsible for holding monthly staff meetings, checking the implementation of work, assigning tasks, coordinating employee relations, and proposing solutions to problems arising from the implementation of project property management. Report to the company immediately in case of major events or beyond the post responsibility and authority.

5. Responsible for checking the cleaning, sanitation, environmental greening and beautification of the project, and establishing and improving the effective quantitative management operation process of cleaning and greening.

6, responsible for the development of various businesses in the community, in order to achieve the annual performance indicators.

7. Be responsible for establishing good public relations with government departments and maintaining relations with relevant departments such as Housing Authority, streets, communities, police stations and owners' committees.

8. Complete other affairs arranged by superiors.

Responsibilities of personnel in the property community 5 1, responsible for the acceptance and maintenance management of the factory, workshop and facilities;

2. Responsible for sanitation, green environment management, safety management, fire management, customer service, complaint handling, household reception and decoration management;

3. Responsible for the management and improvement of factory archives and ledger data; Assist in collecting property fees;

4. Be responsible for the pre-intervention management and post-operation management of the company's new factory.

Responsibilities of the staff in the property community 6 1, responsible for the collection, statistics and reporting of property management fees and water and electricity sharing fees in the community;

2. Handling, communicating and coordinating property complaints, engineering maintenance, business reception and business consultation collection;

3. To be responsible for the docking and decoration inspection of the residents' repossession;

4. Responsible for the daily inspection of environmental sanitation, greening maintenance and pest control in the community, and supervise the outsourcing unit to complete the contents agreed in the contract on time and with good quality;

5. Actively cooperate with the senior leaders of the property company to deal with various problems and emergencies in the process of project management;

6. Be responsible for the daily management of the customer service department, draw up the work plan of the department, regularly evaluate the performance of the team members, improve the comprehensive quality and business level of the team members, and implement the company's policies and systems;

7, according to the actual needs of the scene to cooperate with the sales case to deal with various matters;

8. Responsible for completing the relevant work required by the government administrative department;

9, complete other tasks assigned by the leadership.