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How to complain about the unreasonable electricity fee for renting a house?
I. Conditions for the protection of consumers' rights and interests:
1. The plaintiff is a citizen, legal person and other organization that has a direct interest in this case;
2. There is a clear defendant;
3, there are specific claims and facts and reasons;
4. It belongs to the scope and jurisdiction of the people's court to accept civil litigation.
II. Procedures for protecting consumers' rights and interests:
1. After accepting the complaint, the company sends a forwarding form to the complained unit or competent department, with a complaint letter attached, requiring a reply within a certain period of time in accordance with relevant laws, regulations and policies.
2. For complaints with complicated contents and big disputes, the Consumers Association will directly or jointly handle them with relevant departments. If identification is needed, it shall be submitted to the relevant legal appraisal department for identification, and a written appraisal conclusion shall be issued. The expenses required for the appraisal are generally borne by the responsible party of the appraisal conclusion.
3. Important complaints involving a wide range, endangering consumers' rights and interests or seriously damaging consumers' rights and interests will be reflected to the government or relevant departments in time, exposed and criticized through mass media, and investigated and dealt with in cooperation with relevant functional departments.
Legal basis: Article 33 of the Electricity Law of People's Republic of China (PRC), a power supply enterprise shall collect electricity charges from users according to the electricity price approved by the state and the records of electricity metering devices. When the inspectors and meter readers of power supply enterprises enter users, they shall produce relevant certificates when conducting electricity safety inspection or meter reading charges. Users should pay the electricity fee on time according to the electricity price approved by the state and the records of electricity metering devices, and the electricity inspectors and meter readers of power supply enterprises should perform their duties according to law and provide convenience.
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