Job Recruitment Website - Property management company - How should the owner communicate with the property?

How should the owner communicate with the property?

1, empathy

When there is a contradiction between the property manager and the owner, both the property manager and the owner should put themselves in the other's shoes. The property manager should think from the owner's point of view, understand the owner's mood, and the owner should also understand the difficulties of the property manager and understand the contradictory practices, so as to solve the dispute.

2. Just right

The owner speaks appropriately when communicating with the property. On the contrary, no more points, no less points. Only by mastering appropriate measures can we resolve potential crises and deal with various emergencies skillfully.

Extended data

The function of property is also mandatory.

1, property management is safe. The property company shall take various measures to ensure the personal and property safety of the owners and users of the houses, manage the public security of the community, manage the fire safety of the community and manage the vehicles and personnel entering and leaving the community;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3. Property maintenance management. Property management enterprises shall, in accordance with the national property management standards, carry out maintenance and technical management of the properties they manage, including housing safety and quality management, housing maintenance technical management and housing maintenance construction management;

4. Property environmental management. Property management enterprises have the obligation to manage the environment of residential quarters to meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

5. Liaise with the government and public institutions on public facilities.

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