What is the difficulty of the property customer service supervisor?

Coordinate customer service and handle complaints and disputes.

1. Coordinate customer service: the property customer service supervisor needs to coordinate the work of the customer service department to ensure the smooth development of customer service. This requires them to have strong communication skills and organization and coordination skills, and can effectively coordinate all aspects of resources, so as to provide efficient customer service.

2. Handling complaints and disputes: Property service directors need to handle customers' complaints and disputes, requiring them to have strong problem-solving skills and communication skills. When dealing with complaints and disputes, they need to listen to customers' opinions and suggestions calmly, objectively, patiently and meticulously, seek the best solution, and maintain the good relationship between property companies and customers.