How to be a good property consultant, what should I pay attention to?

Service is to provide benefits for customers. Service consciousness refers to a high interest in providing benefits to customers. Because only in this way can the shopping guide really communicate with customers, infect each other with enthusiasm, and enthusiasm will exude vitality and self-confidence, so that customers can sing together. Enthusiasm may not be suitable for every customer, but most of them are effective. According to statistics, more than 90% of customers' return rate depends on whether the shopping guide is polite, not on the price and products. Poor service will lead to 94% customers leaving, and failure to solve customers' problems will lead to 89% customers leaving. Every dissatisfied customer will tell his unhappy experience to relatives and friends, and better solving customer complaints can save 75% of customers. Even if you are efficient, pay special attention to him and try your best to solve customer complaints, 95% customers will continue to accept your service. Most importantly, the cost of attracting a new customer is six times that of retaining an old one.

B. Strong sense of promotion

Marketing consciousness here refers to the strong desire to sell products to customers based on good service consciousness. "My job is to sell to customers", which is the enthusiasm and responsibility of the shopping guide.

C. Skilled marketing skills

Rich product knowledge, familiar with customer psychology and skilled sales skills.

D. diligent work attitude.

I hope my answer can help you.