Interpretation of the latest property management regulations in 2023

Property management refers to the management form that the property management unit accepts the entrustment of the property owners and users to carry out daily maintenance, repair and rectification services for the buildings and their equipment, public facilities, greening, sanitation, transportation, public security and environmental appearance in urban residential areas, and provide other services corresponding to residents' lives and charge a certain fee. The property department shall perform the above obligations when collecting property fees. However, whether the property management department should be responsible for the property safety of users depends on the property contract between you and the community. If the contract stipulates that the property management department should be responsible for the safety of the community and ensure the property safety of residents, then once this happens, the property management department should bear all the responsibilities. If there is no agreement in the contract, the property management department has a certain responsibility to ensure the property safety of the residents in the community. If the protection is not enough, the property management department should bear the responsibility, but all or part of it should be analyzed in detail. If the result of theft is directly related to poor property protection, the property should take full responsibility. If it is indirect, bear part of the responsibility.