Summary of Work of Property Cleaning Department Fan Wenxuan

Writing a good work summary is not only the need of the work, but also the due report to the superior leaders and the due account to the subordinate units and employees. Let's share with you the work summary of the property cleaning department. Let's have a look!

Work summary of property cleaning department 1

I. Summary of 20xx cleaning work:

According to the requirements of the company and the arrangement of the management office leaders, we established various management systems and operating procedures for cleaning in August. It mainly includes employee management system, sanitation and cleaning management system, environmental greening management system, employee post responsibilities, cleaning and greening work instructions and cleaning standards, cleaning tools, cleaning supplies and the use of machinery and equipment, and has formulated a detailed sanitation and cleaning plan and training plan.

1. annual cleaning (cleaning): the rain tower and the glass curtain wall around the external wall of the building were mainly cleaned for 22 times; Cleaning the door glass for 96 times; Cleaning the surrounding floor tiles for 88 times; Cleaning marble walls and floors in public areas of floors for more than 50 times; Wash the bathroom wall and floor for 96 times; Floor vacancy cleaning 12 times; Cleaning the pipes, air outlets and lighting at the top of the public area on the floor 12 times; Glass cleaning at fire stairs 12 times; Dust the pipes, walls and pillars at the top of the garage 12 times; The garage floor was cleaned twice and the accumulated soil was cleaned 48 times; Check the stop rod and stop line 24 times.

2. Complete the disinfection of the building environment: disinfect the toilet for 540 times; Rain leakage, sewage wells, garbage cans were killed 30 times; Rodent killing and drug release were counted 4 times.

3. In addition to completing the above main tasks, I also helped clean the headquarters office on the third floor for 4 times (including working overtime for 2 times at night); Assist room 4 10 to clean the sanitation meter twice; Assist in handling the emergency of pipeline leakage in Feifei's office on the ninth floor twice.

4. Evaluation period: In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.

5. Staff training: new employees are trained four times a month, mainly on staff management system and cleaning work, and filled in the Training Record Form for monthly staff assessment. Old employees also do some training regularly. The purpose is to make everyone familiar with the company's rules and regulations and clean work flow, and to ensure the safety of work operation and the standards of health and quality.

6. Staff management: strictly implement the company's rules and regulations, perform tasks assigned by superior leaders, and do a good job in training, guiding and supervising employees. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Insist on holding a staff meeting once a week. The specific content: summarize the work completion this week, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a communication with you at work. The purpose is to make employees enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.

7. Reduce expenditure and generate income: strictly control commodities and minimize the use of commodities according to the company's requirements of reducing expenditure and consumption. In terms of income generation, the building cleaning staff provided paid services for the cleaning room in order to meet the needs of customers without staff, which once created income for the company.

8.20xx work deficiencies: Due to the large turnover of personnel, some new employees can't adapt to the cleaning work as soon as possible, and can't meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.

Second, the 20xx key work plan:

Review the past and look forward to the future. In the new year, we will, as always, maintain the previous achievements, keep up with the pace of the company's development, set updated goals for cleaning work, and create better performance for the company. The specific work is carried out from the following points:

1. Strengthen the ideological education of employees, stabilize the staff and strictly control the brain drain.

2, focus on cleaning personnel's business skills, professional knowledge, operating norms and other training work, formulate detailed training plans, and implement them in accordance with employee assessment standards.

3. Strictly improve the quality and service level of each employee, and resolutely eliminate employees whose moral fraud damages the company's reputation and affects their work.

4. Strictly control materials, reduce costs and improve economic benefits. In terms of cost control, in order to save money, we take the initiative to make suggestions and negotiate with the company's purchasing department. Toilet paper used in the bathroom has changed from the original cost of 1 15 yuan to the current price of a box in 95 yuan, which saves 20 yuan. According to the usage, it will save more than 3000 yuan every year. Therefore, we will reduce the cost of other materials. In terms of income generation, we will provide more paid services for building customers, doubling on the basis of last year and creating more income for the company.

In the future work, I will drive all the cleaning staff of the building to carry out all the work smoothly in the coming year with tenacious fighting spirit and practical work style. At the same time, I also hope to exert my own waste heat in the company and work hard for a better tomorrow for xx property.

The work summary of the property cleaning department in 2 0xx years, under the guidance and strong support of the company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", with "improving the level, creating benefits and building brands" as the company's development goal and "service first". Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.

One; personnel management

After the cleaning area is expanded, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each region, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operations, and adjust the operating standards, so as to basically meet the requirements of cleaning operations without increasing the number of personnel.

Second; cultivate

The new cleaning staff are trained in cleaning theory and practical operation in different positions, so that the cleaning staff can master cleaning knowledge and meet the basic requirements of the company's cleaning work.

Based on the training of cleaning manual for cleaning personnel, combined with the actual situation at work, the following trainings were focused on: on-site work requirements, cleaning procedures, installation and gfd.

We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

Third; Clean working mode

On the basis of the original seven units, it has become eight units, and the main cleaners are carried out in the corridor and the periphery. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. The existing personnel can basically solve the health problem at any time within 30 minutes, but the corridor is often poor in hygiene during the peak period, which leads to the mess of the corridor.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the projects under construction and municipal road construction, there is more soil in the overall environment, although it has been strengthened.

In order to clean, but the overall sanitary condition does not meet the requirements, and the cleaning cost has increased, with the end of construction, it will be thoroughly cleaned to meet the sanitary standards.

Fourth; Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily health maintenance work in peripheral public areas.

(3) Complete the training of new employees.

(4) Complete special cleaning service.

(5) Completed the work of cooperating with the house opening activities.

Five; Health quality supervision

With the implementation of ISO900 1-20xx quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, controlled the work quality with various records and systems, and summarized the problems existing in the work, further corrected them, and achieved good results.

Six; Problems at work

1 ; Can not effectively remove the dirt around.

2; There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.

3; In winter, the surrounding sanitation can't reach the cleaning standard.

4 ; Under the condition of ensuring hygiene standards, the cost of replacing some cleaning tools will increase to some extent.

Seven; 20xx year work arrangement;

1; Strengthen the training of cleaning departments.

2; Arrange the daily work of cleaning department.

3; Strengthen health quality inspection.

4; Strengthen personnel management.

The overall cleaning work in 20xx has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. Under the guidance of company leaders and the efforts of all cleaning staff, 20xx will have better performance.

Summary of the work of the property cleaning department 3 20xx years have passed in a blink of an eye. It is gratifying to look back on all the work in this year. In the past year, we successfully completed all the cleaning work and accumulated a lot of work experience. We operated in strict accordance with the company's rules and regulations, standardized and programmed, and completed all tasks with good quality and quantity in line with the principle of putting the interests of the company first.

Since I came to work in the community on June X, looking back, I still have some shortcomings in my work. After all, my first real estate job still has a lot to learn, and I still have some shortcomings in management. I will continue to study hard in the future.

In the past six months, I have led the cleaning staff to finish all the work seriously. In the hot summer, under the sunshine, we are not afraid of hardship or fatigue. We regularly cultivate the soil, fertilize the seedlings, remove weeds and pests, mow the lawn and water it, carefully trim the shaped shrubs, keep the shape and beautify the environment. Keep the green space clean and sanitary, clean up the sundries in time, and take isolation measures for the trampled area. In the first phase, the road will be thoroughly cleaned, and all public glass windows, unit doors, letter boxes, billboards, power boxes and corridors will be cleaned, so that the road surface is free of garbage, the corridors are clean and the handrails are free of dust, which will satisfy the owners!

As the garbage left by the construction personnel is in the store, it should be cleaned up in time after discovery, and the garbage in front of the store should be cleaned up daily to keep the ground clean and tidy. On the occasion of the Mid-Autumn Festival, conduct a comprehensive cleaning of the community and shops to welcome the arrival of the Mid-Autumn Festival! I divided the responsibility area for the cleaning staff, so that the responsibility goes to people.

To clean up their respective areas of responsibility, we should also organize health inspection teams, and organize personnel to inspect, record and archive the areas of responsibility of cleaning personnel every week as the monthly performance appraisal results of cleaning personnel.

10/x, 165438, Liu Jingli arranged property personnel and cleaning staff to dig up dead trees in the community and in front of the shops. 1 1 In the evening, the seedlings arrived. 12 in the morning, the property began to dig pits and plant trees. We finished the task for a whole day, and then two days later, we led the cleaning of the power distribution room and the lack of seedlings in the green space of the community. When winter comes, trees should be kept warm and ridged to prevent freezing.

In 20xx, I will strengthen my study, continue to work hard, conscientiously complete all the work assigned by the leaders, set up the owner's suggestion box for the porches of each unit, let the owners put forward their opinions and suggestions on our work and hygiene, strengthen the hygiene management in the first phase, and meet the hygiene work in the second phase.