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Property services companies in the property during the occupancy, property management files should be collected and collated including (). A. Owner's complaint management records
Answer: BCD
This topic investigates the collection scope of property management files during property occupancy. During the occupancy of the realty service enterprise, the working group groups according to the owner's ownership information and the owner's (or property user's) personal data files to determine the collection scope, relevant forms and collection procedures of their respective files. Ownership information generally includes housing property certificate, copy of purchase contract, etc. ; Personal data generally include copies of ID cards and household registration books, contact information, etc.
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