What does the residential property service include?

Residential property services generally include sanitation of public corridors in buildings, garbage removal and regular cleaning of public places. Daily maintenance of greening objects, regular pruning, fertilization and updating of greening objects. Public security management, with full-time security personnel on duty 24 hours a day. Maintenance of public reservoirs, public reservoirs in buildings should be cleaned and disinfected regularly. Hydropower management, daily management and maintenance of power distribution equipment, pump house and public hydropower facilities. Management of sewage equipment, cleaning and maintenance of drainage system, sewage pipeline and septic tank.

A, residential property management services:

(1) Maintenance and management of buildings * * *. The maintenance and management of the house includes: the appearance of the house is intact and clean; The group and building number in the community have obvious signs and a plan to guide the direction.

(two) the maintenance management and operation of the facilities and equipment used in the house. Equipment management includes: all public equipment drawings and data files in the community are complete and well managed; Equipment in good condition, normal operation, no hidden dangers of accidents, complete maintenance system; There are daily operation records, and the operators strictly abide by the operation procedures and maintenance specifications; The elevator runs at the specified time, etc.

The management of municipal public facilities includes: all public facilities in the community are in good condition and cannot be changed without authorization; * * * Water, electricity, communication and lighting equipment are complete and working normally; The road is flat and the road surface is flat; Smooth sewage discharge, etc.

(3) Environmental sanitation and greening management services. Environmental sanitation management includes: the community has complete environmental sanitation facilities, including garbage bins, garbage bins, garbage transfer stations and other cleaning equipment.

(4) Services to assist community traffic, fire fighting, public security and other management affairs. Assist relevant departments to do the following work: ensure the smooth roads in the community, the orderly management and operation of traffic vehicles, and no motor vehicles and non-motor vehicles are parked and placed in disorder; The community basically implements closed management; Implement a 24-hour security system; Security personnel have obvious signs, standardized work and strict style; There are obvious signs and preventive measures that endanger the safety of residents.

(5) Property management and decoration management services, including the application and approval of house decoration, as well as the design and safety management of house decoration.

(6) Custody services of special maintenance funds for * * * parts of houses and * * * facilities and equipment (hereinafter referred to as "special maintenance funds"). That is, property management companies accept the entrustment of owners and owners' committees to manage special maintenance funds.

(7) Property file management.

(8) Collection and payment of fees.

Second, the responsibilities and obligations of residential property

1. responsibilities: basic services: including equipment maintenance, environmental sanitation, fire safety, cleaning and greening, residents moving in and out, etc. Hidden services: maintenance of tap water, sewage and high-voltage power distribution, reducing the frequency of water cuts and power outages; Replace the daily maintenance accessories of the elevator to ensure the smooth operation of the elevator and reduce the number of elevator stops. There are also notices of water and power cuts, holiday greetings and so on.

2. Obligations: It shall undertake the following obligations: perform the property management contract and operate according to law; Accept the supervision of the management committee and community residents; Major management measures shall be submitted to the management committee for deliberation and approval; Accept the supervision and guidance of the real estate administrative departments, relevant administrative departments and the masses in residential areas.

Legal basis:

"Regulations on Property Management" Article 2 Property management as mentioned in these Regulations refers to the activities that the owners select property service enterprises, and the owners and the property service enterprises maintain, conserve and manage the houses, supporting facilities and related sites in accordance with the property service contract, so as to maintain the environmental sanitation and related order in the property management area.

Article 32 An enterprise engaged in property management activities shall have the qualification of an independent legal person. The State Council construction administrative departments shall, jointly with relevant departments, establish a joint incentive mechanism for trustworthiness and a joint disciplinary mechanism for dishonesty, and strengthen the integrity management of the industry.