Personal work summary

Every employee will make a work summary at the end of the year, which is not only a summary of his own work, but also a consideration of the company's dedication. The following is the personal work summary model essay I compiled for you, hoping to help you.

Personal work summary model essay (1) In a blink of an eye, another year has passed. Looking back on the work in the past year, with the selfless help and guidance of leaders and colleagues, after this period of study and practical operation, all the tasks have been well completed. The following is my personal annual work summary report:

I. Work Review

(a) not afraid of hardship, overcome difficulties, do a good job.

I joined the company in xx, 20 _ _, and it was also my first day to participate in social work. In the face of strange environment and strange work, I was at a loss, full of confusion, ignorant of enterprise operation, and even didn't know some of the simplest working terms. With the help of reasonable arrangement of posts by company leaders and colleagues, I quickly mastered my work and business, and became familiar with warehousing operations, warehousing management and warehousing operations. At present, he is the head of xxx system operation group, participating in the management of Sanyun warehouse, and has successfully completed the system operation of xx warehouse 100 ticket warehousing; Complete the drawing of the warehouse flow chart of xx base; Organize employees to carry out xxx system training; Complete the verification and modification of the size difference left over from xxx system history; Draw a plane sketch of Sanyun warehouse; Participate in the audit inventory of Samsonite, etc. Can accurately and timely coordinate with customers to deal with abnormal situations, can better handle all kinds of work details and obey the work arrangement and management system of superiors and companies.

(B) understanding of their own work

1. Knowledge of warehouses: Familiar with the basic situation of xx and xx warehouses, including warehouse area, shelves, goods placement, etc.

2, understanding of the process: familiar with the operation process and system process of xx warehouse, xx warehouse operation process and system process; Xx process; The operation process of value-added services; Exception handling flow; Inventory process, etc.

3. Understanding of management: I am familiar with 5s management; Warehouse safety management; Reservoir planning; Placement of goods; Save costs; Personnel arrangements, etc.

4. Understanding of responsibilities: understanding the importance of the team; The importance of reasonable arrangement of work and ensuring efficiency; Better coordinate the work of this group of personnel to ensure accuracy; Be responsible for the work and be able to finish it smoothly on time.

Second, some superficial experience.

(1) Efficient service and good customer service.

Our job is to serve, and serving customers is the main theme of our existence. Only by doing a good job in customer service can we be recognized by customers. Customers will really agree with us. I can provide efficient service. I patiently explain and solve the customer's telephone consultation, and all the questions and needs mentioned by the customer can be answered and solved in time.

(B) professional learning is the source of motivation to do a good job.

What is the value of our work? Is in the work, get continuous improvement, continuous learning and progress. If we are willing to lag behind, then our value will decline again and again until we can't recognize ourselves. Professional study provides theoretical support for our practical operation, and theoretical knowledge is verified by practical operation. Continuous improvement and progress are the real value of our work. The mastery of points, the development of lines and the expansion of interweaving surfaces enable them to cover a larger field and constantly improve their various aspects.

(3) Change with the trend, go with the flow and be yourself.

In all kinds of unexpected situations and emergencies, I quickly changed my thinking, defined my work orientation, and actively discussed improvement methods with my colleagues. Discuss the problems in the process of work. For some things that you don't know professionally, ask other experienced colleagues modestly. The fundamental point is to do your job well. "The world's difficulties must begin with Yi; Major events in the world must precede the details. " Start with simple things and start with details. Today, when the era of refined management has quietly arrived, it is necessary to pay attention to details when cooking big things in small places and doing big things. Only by starting from the grassroots, building a solid foundation, changing from arrogance to rashness to pragmatism, and changing from impulse to reason, can success meet unexpectedly.

Personal work summary model essay (2) Time flies. Unconsciously, the promising 20___ years are approaching with the beginning of the new year. The important work this year is summarized as follows:

First, ideological understanding

The 1 function of the newspaper service office is the service function, and my personal responsibility is the ultimate embodiment of this function. My main task is to do a good job in the service of the leaders, departments and employees of the service office and ensure the normal development of all the work in the service office. Therefore, the general guiding ideology of the 20-year work is to "strengthen service functions, enhance service awareness and improve service quality".

20 19 has improved the ideological understanding of work. My work is complicated and messy, even a little trivial. However, its importance can not be ignored, especially in logistics support. Some things are small, but they have great influence. Lack of printing paper or failure to replace ink cartridges in time may cause important documents not to be released in time. These things may be simple and everyone can do them, but I don't think everyone can do them well. My request to myself is that since it is important, there is no reason not to do it well.

Second, efficiency.

A clear understanding in thought, of course, is manifested in action, and work efficiency is very important for every job. But the reason why I summarize work efficiency as a separate item is because work efficiency is very important to my work in this area, and some things can only show its value and significance if they are efficient. In order to improve work efficiency, my method is to plan ahead for daily work and solve accidental things efficiently. Ensure that the work of the service office is not or less affected.

Third, initiative.

A lot of work can only be leisurely if it is proactive, otherwise it will be exhausted and busy. Don't be assigned by the leader, let alone urged by the leader. The things assigned by the leaders are not pushed or delayed, and the things of various departments and individuals are not pushed or perfunctory, which can be solved in time and not reported in time.

During the 1.xx earthquake, actively carry out earthquake-related common sense with the leaders of the service office and communicate with the owners, so as to report to the group whether there is any abnormality in the house every day.

2. During the period of building a national civilized city, he actively cooperated with and supported the property management of Jinjiang District Housing Management Bureau, and won favorable comments from the outside world on the news property 1.

During this period, the security work will be inspected, the daily patrol of floors will be intensified, and the situation will be reported, coordinated and communicated with Xueyuan Street Police Station in time.

Fourth, performance.

1, merit work

(1) Under the guidance of the relevant leaders of the company, through continuous improvement and active rectification, the service office has been rectified to create excellence. In the process of rectification, I, a person who has never set foot in real estate, helped create a "national demonstration" in the newspaper office from learning to understanding to mastering. At the same time, I also learned that the work requirements of the property industry are meticulous, streamlined and standardized, and I have to master all the requirements skillfully. In particular, the understanding of Excellence was not profound at first, so that many places could not start in the process of doing it, and finally the work was out of touch.

(2) Actively study the new management measures, new regulations and new methods of the company and the service office, and thoroughly study various management methods and work manuals.

(3) In the post-inspection process, the list of "report materials" printers is screened, and finally the products we need are printed at a lower price in the industry; "Reporting video clips".

2, logistics work

(1) Repair and maintenance of office equipment such as printers, copiers, fax machines and computers. Since the service office was established several years ago, some expendable assets have gradually entered the aging period, and equipment problems have affected normal work. After reporting to the director for maintenance, the department should actively contact the manufacturer or dealer for maintenance to ensure that the service office work will not be affected.

(2) Protection of office consumables. The service office has 13 computers; 2 printers; 1 copier; 1 fax machine; Printing paper, toner, accessories and other consumables are in great demand, and the supply of these conventional consumables is actively guaranteed.

(3) Ensure daily office supplies, take the initiative to connect with warehouse management, connect materials that need to be purchased by various departments, and report to the service director for approval, and do a good job of storage and distribution afterwards.

(4) Do a good job in the management of staff dormitory, arrange accommodation for new employees, take active interest afterwards, change passive into active work ideas, and strive to build a 1 quality service system to ensure the normal work of the service office.

Personal work summary model essay (3) A year has passed through my fingers in the blink of an eye, and I have to feel that time flies. Looking back on everything that happened in the past year, there are joys and sorrows when encountering difficulties and setbacks. More, it is tossing. But the result is still good, and I finally came to the right place. In terms of work performance and work attitude, because I am in the right position, I still have a considerable improvement compared with previous years. However, there are still some shortcomings. My subjective emotions will always dominate my nervous system involuntarily, and occasionally they will be shown in my work. For this, I have deeply realized my own shortcomings, and I will exercise restraint and strive to do better! The important work this year is summarized as follows.

I. Main experiences and gains

Under the leadership of the manager, I have finished some work and made some achievements. To sum up, I have the following experiences and gains.

(1) Only by putting yourself in a correct position, trying to be familiar with the basic knowledge and studying hard can we communicate with customers better.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system can we get the goal we have always wanted to achieve.

(4) Only by establishing service consciousness and strengthening communication and coordination can we do our job well.

(5) We should strengthen communication with colleagues, solve emotional problems at work with everyone and exchange ideas more.

Second, strengthen inspection, timely rectification, and correctly understand yourself at work.

(1) Conduct self-examination on a regular basis. Correct your own shortcomings and strengthen your professional skills.

(2) After such a tense and orderly year, I feel that my work skills have reached a new level, and I have a clear plan and steps to do every job well. I have a direction of action and a goal of work, and I am really confident! But we don't have such things as "busy but not chaotic, tight but not scattered, clear-cut and clear-cut". But I did get rid of the phenomenon that I just worked hard and didn't know how to sum up experience when I first joined the work. At the same time, I know how to deal with people better than before, and I also understand how important a good attitude, enthusiasm for work and a sense of responsibility in comparison are.

(3) To sum up: In this year's work, I came into contact with many new things, produced many new problems, and learned a lot of new knowledge and experience, so that my ideological understanding and working ability have been improved and further improved. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve my professional quality and moral quality. It is better to do more to realize it.

Personal work summary model essay (4) Time flies. I still remember that after I came to the company just after graduating from college, I faced my colleagues timidly, but in a blink of an eye, my colleagues and I became acquainted, and half a year passed. In the company's nearly one year's work, as a newcomer to the company, I quickly became familiar with the work entrusted to me by the company, which was well received by the company leaders and colleagues.

A year passed quickly. Over the past year, with the care and help of company leaders, department leaders and colleagues, I have successfully completed all the work and further improved my ideological consciousness. This year's work summary mainly includes the following items:

I. Work attitude and diligence and professionalism

Love your job, be able to treat every job correctly and seriously, devote yourself to your work, serve everyone enthusiastically, abide by labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post, need to work overtime on time, and ensure that the work can be completed on time.

Second, the quality of work achievements, benefits and contributions

Make a personal work plan before the start of the work, give priority to all the work in time, achieve the expected effect, complete the work with good quality and quantity, and have high work efficiency. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work, and made due contributions to the work of the company and departments.

Third, ideological and political performance, moral quality and professional ethics

Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.

Four, professional knowledge, work ability and specific work

/kloc-came to work in the company from October to October, served as the company's administrative secretary, and assisted the office director to do a good job. The administrative work is trivial, but in order to do a good job, I am not afraid of trouble. I asked the leaders, learned from my colleagues and explored my own practices. Be familiar with the company's work in a short time, make clear the working procedure and direction, improve the working ability, form clear working ideas in specific work, be able to carry out the work smoothly, and finish the work skillfully and successfully.

In this year, with the goal of "doing better", I cultivated the sense of innovation and successfully completed the following work:

1, do a good job in managing office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs.

2. Assist the director of the office to register, report and distribute all kinds of official documents, and put the documents that are not specifically sorted into labeled folders according to categories, which provides great convenience for everyone to consult the documents.

3, do a good job of sending and receiving all kinds of letters, and assist the director of the office to successfully complete the subscription of newspapers and magazines at the end of 20 _ _. In order not to delay the work of the company and everyone, and not to be afraid of getting letters and newspapers on time every day, we will distribute official letters and memos to departments and individuals in time.

4. Seriously, timely and efficiently complete other tasks assigned by company leaders and office directors.

5. Assist the director of the office to do the company's financial work well. Financial work is an important work of the company, which needs to be serious and responsible, with a correct attitude and clear mind. I carefully studied the company's various financial systems, cleared my mind, sorted out various accounts and carefully registered them. Complete the reimbursement of the company's office supplies, business trips, receptions, meetings, teaching materials, low-value consumables and other accounts in 2009 before the end of the year. The company's financial work is being further improved and standardized, and I will make persistent efforts and do better in the new year.

6. Do a good job in official seal management. Register the use of the official seal in detail, strictly implement the company's official seal management regulations, do not abuse the official seal, and do nothing illegal. For the smooth progress of the company's work and the coordination between departments, in addition to doing their own jobs, they also actively cooperate with other colleagues to do their own jobs.

Summing up the work of the year, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the new year, I will seriously study various policies and regulations, strive to make my ideological consciousness and work efficiency reach a new level in an all-round way, and make greater and more contributions to the development of the company.

In the company's salary for half a year, I got great help from the company leaders and colleagues, which I am very grateful for. With their help, I quickly adapted to the work of the company, for which I am very grateful.

Personal Work Summary (V) In the past 20 years, with the correct leadership of the company's leading group and the strong support of various departments, the comprehensive management department has been working closely around the company's center, constantly improving its work concept, highlighting its work priorities, striving to enhance its initiative and creativity, giving full play to its functions of "consulting, organizing, coordinating and serving" and carefully coordinating the relations between various departments. The main work report is as follows:

20___ annual work summary:

First, strengthen self-construction, standardize internal management, and promote the standardized and orderly operation of the comprehensive department.

The comprehensive department of the company first works hard on system construction, pays special attention to internal management and improves the level of internal management. The first is to standardize various management systems. Revise and improve the interim measures for vehicle management within the company, do a good job in the allocation and management of official vehicles, and report the fuel card fees monthly and quarterly; Improve the company's office code of conduct, do a good job in employee attendance management, summarize employees' leave forms, leave forms and attendance forms on a monthly basis, and report them to the financial department for payment; Standardize and implement the management process of the General Department, submit 7 requests for instructions related to the affairs of the General Department, and have implemented 3 (installing monitoring equipment, purchasing office tea, and signing hotel agreements); The second is to continuously strengthen the construction of its own team. To do a good job in the comprehensive management department, we must have a high quality of political theory and the ability to analyze and solve problems. All the staff in the General Department study business knowledge hard, and their political theory level, professional quality and working ability are constantly improved; The third is to establish a high sense of service. The staff of the general department, whether cadres or ordinary employees, can take care of the overall situation, obey the overall situation and serve the overall situation. They often work overtime and work hard, laying the foundation for the service of the whole company.

Second, strengthen investigation and study, be a good adviser to leaders, and provide information services for leaders' decision-making in time.

Focusing on the central work of the company, strengthen internal and external investigation and research, pay close attention to policy trends, capture information sensitively, strive to do things in a standardized and efficient manner, strive to be accurate and appropriate, and avoid omissions and mistakes. Strive to do a good job in daily management such as document processing, file management and file transfer, and sort out and report all kinds of data. First, according to the requirements of superiors, complete the preparation and reporting of various application materials; The second is to complete the preparation of internal documents of the company, including the signing and improvement of the materials for the first and second meetings of the second board of directors, the filing of meeting minutes, the drafting and filing of the minutes of the company's team meetings and regular work meetings, the drafting and reporting of weekly work reports and monthly summaries of departments, etc. The third is to do a good job in document processing and distribution. Complete xx documents issued by the Group and Zhongyuan, 7 documents issued by the General Department, 6 notices issued and 23 documents issued by the Company.

Third, work around the center, strengthen service awareness and further improve service level.

The General Management Department is a comprehensive management organization under the leadership of the Head Office, and its daily work is complicated and trivial. In dealing with the daily work assigned by the leaders, all employees strive to exert their subjective initiative, strengthen their work consciousness and continuously improve their service level.

1. Do a good job in the notification, study and preparation of meeting materials for party-mass discipline inspection and supervision activities. According to the annual objectives and tasks, do a good job of daily discipline inspection and supervision issued by the group and the company; Under the guidance of the secretary, I have done a good job in collecting and sorting out the relevant materials and organizing activities of the company's party style and clean government construction; Assist the Party branch secretary of the company to make preparations for participating in various discipline inspection and supervision meetings held by the group, and draft the summary materials for the meeting speeches; Under the unified arrangement of the Commission for Discipline Inspection of the Group, and under the guidance of the secretary, he has participated in organizing and carrying out activities such as "Integrity Education Month", "Integrity culture entering the office, site, station and post" and "being the escort of the company and the intimate person of employees". Through these activities, I emancipated my mind, improved my consciousness, increased my knowledge and saw my own shortcomings. From September, participate in and supervise the market research and bidding of the company's equipment and materials procurement; Organize the comprehensive department team to participate in the first staff sports meeting of the group and win the third prize in the men's and women's group; Do a good job in coordinating the special inspection of "small treasury" governance.

2. Handle specific affairs. On the basis of focusing on serving the company leaders, the specific transaction processing work was completed. Complete the annual inspection of business license, organization code certificate and change of legal representative; Completed the submission of the salary implementation report, the preparation and submission of the application materials for technical titles, the regularization of employees and the handling of benefits such as "three funds"; Do a good job in filing and managing the company's technical data, drawings and bidding documents; Seriously handle the formalities of becoming a full member and leaving the company and assist in transferring personnel files; Assist in receiving and welcoming visitors from various departments; Do a good job in daily work such as the adjustment of office space, the procurement and management of office supplies, and the subscription and distribution of newspapers and magazines.

Fourth, strengthen communication and coordination, pay attention to unity and cooperation, and create a good internal and external working environment.

The comprehensive department is the link between the preceding and the following, connecting the left and right, coordinating the inside and outside, and communicating with all directions. The work of the comprehensive department is no small matter, and it represents the image of the company everywhere. The company has always regarded strengthening comprehensive coordination as the key point to play the role of the comprehensive department, earnestly strengthened communication and coordination, and completed other tasks assigned by the leaders. Assist the chairman to complete the preparation and data arrangement of the board of directors; Assist the finance department to improve the fund approval procedure documents, and strengthen the standardized management of entertainment projects, office supplies funds, travel expenses, hospitality, vehicle maintenance, etc. At the same time, cooperate with superior departments to complete various audits and provide relevant audit materials; Assist the sales department to complete the preparation and logistical support for the group purchase opening activities of the second batch of houses in the first phase.

In a word, we have made some achievements in the past work, but compared with the requirements of company leaders and brother departments, there are still some shortcomings. First of all, it shows the lack of service consciousness. The basic function of the general department is to "participate in government affairs and provide good services", and it is one of the important responsibilities of the general department to fully fulfill the logistics responsibility of the company. The comprehensive department has not done enough in "thinking more than doing", and the overall concept, service awareness and service level need to be further strengthened. Secondly, the overall planning ability is not strong. The affairs of the general department are trivial and complicated, and the ability of overall deployment of personnel is not strong. The coordination of some work is not very comprehensive, which directly affects the improvement of the work efficiency of the whole comprehensive department, leading to the phenomenon of overstaffing. Some people are too busy to sleep and eat, while others are idle and lazy, which not only affects morale, but also reduces work efficiency. Third, the working procedures are not standardized enough. The management process is not perfect and the internal management needs to be further strengthened. Fourth, the innovation ability is not strong. Consciously do not know enough about the role of the general office staff assistant, and lack initiative and enterprising spirit. Mainly do the daily and routine work and tasks assigned by the leaders, and lack initiative for the work that the leaders have not assigned, and the predictability and predictability need to be improved. We are determined to continue to guard against arrogance and rashness in our future work, carry forward the spirit of unity, pragmatism and pioneering spirit, do a solid job and do a good job in service, and strive to continuously push the work of the General Department to a new level.

Verb (abbreviation of verb) 20 _ _ annual work plan:

The year of 20___ is a crucial year for the company's development and construction, which is very important for the company to lay a solid foundation, become bigger and stronger, and develop healthily and sustainably. Therefore, in the year of 20___ _, the General Affairs Department will, in accordance with the overall requirements of the company, do a good job in daily work while carrying out the following work with goals and priorities:

1) Strengthen internal management and continue to improve various management systems.

Continue to revise and improve the company's internal vehicle management interim measures and the company's office code of conduct, and publish and implement them. Strictly implement the management process of the general department, strengthen the scientific and standardized management of the company, increase the control of the use of office expenses, standardize the working procedures, and promote the smooth development of all work.

2) Strengthen political and professional study and strive to improve service quality.

Further strengthen the study of business skills and political thoughts of department personnel, constantly improve the comprehensive level of words, strengthen the understanding and mastery of the intentions of the company's leadership, continuously refine, enrich and systematically summarize, better carry the management ideas of leaders, and make the company's management concepts and management ideas clearer. At the same time, do a good job in daily affairs, further improve service attitude and continuously improve service quality.

3), do a good job of comprehensive assistance and coordination, handle the relationship with leaders and colleagues, and ensure the smooth implementation of company decrees.

Strengthen communication and coordination with the departments directly under the higher authorities and local governments, keep abreast of the work trends and requirements of the higher authorities, and actively strive for the support of the higher authorities; Strengthen communication and coordination between the company and various departments and offices, gradually standardize the meeting system, and implement the supervision and supervision system; Strengthen the coordination between departments, form a joint force, create a United and upward working atmosphere, and give full play to the functional role of departments.

4) Be a good staff assistant and serve the decision-making of company leaders.

Further enhance the awareness of work planning, improve the planning ability, actively think, make bold suggestions and take the initiative to make suggestions on important issues related to the company's development and stability, do a good job of supervision and implementation, and be a good staff assistant.

5) Cooperate with the Party-masses and discipline inspection and supervision departments to do a good job in party discipline inspection, complete the relevant work indicators issued by the Group, and ensure the realization of the company's annual work objectives.

The other is to assist the chairman in all the work of the board of directors, strengthen tracking, coordination, supervision and feedback on the key work assigned by the company, and ensure the assignment, inspection, implementation and feedback of the key work of the company. At the same time, conscientiously complete other tasks assigned by the leadership.