What department should I call if the air conditioner leaks upstairs?

If the air conditioner leaks upstairs, you should find a property, because the property is the person in charge of community management.

1. If the renovated house delivered by the developer is waterproof, there will be quality problems. If there is water leakage in the renovated house delivered by the developer, it should inform the upstairs and contact the property management company immediately, and the property will come forward to let the developer carry out maintenance according to the warranty agreement. If the warranty period exceeds, the property owner shall be ordered to repair it himself.

2. If the waterproof treatment of the upstairs decoration is unqualified. When the rough house upstairs is decorated by itself, it should first inform the neighbors upstairs and ask them to deal with it as soon as possible through friendly negotiation. If the neighbors don't cooperate, they can contact the property management company, which will be responsible for communicating with the owners upstairs. If the upstairs owners refuse to cooperate with the property, they should take photos, videos and other evidence, which can be reflected to the owners' Committee and community police.

Legal basis: Article 51 of the Regulations on Property Management.

Water supply, power supply, gas supply, heating, communication, cable television and other units shall bear the responsibility for the maintenance and conservation of relevant pipelines and facilities and equipment within the property management area according to law.

If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.

Article 52

If the owner needs to decorate the house, he shall inform the property service enterprise in advance.

The realty service enterprise shall inform the owners of the prohibited acts and matters needing attention in the house decoration.