Report which department the property company is looking for.

According to the provisions of Article 48 of the Property Management Regulations, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. 1, you can complain to the property management office of the local real estate administration, which is the competent department of the property industry; 2, do a good job before the complaint. Try not to take the form of oral complaints, and try to submit them in writing; 3. Look at the property management agreement signed between you and the property management company before submission. Where the property management company failed to perform its duties, the evidence should be full and complete.

Legal objectivity:

"Regulations on Property Management" Article 49 The real estate administrative department of the local people's government at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Article 186 of the Civil Code: If one party breaches the contract and damages the other party's personal rights and property rights, the injured party has the right to choose to require it to bear the liability for breach of contract or tort. Article 577 Where a party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the contract, it shall be liable for breach of contract such as continuing to perform, taking remedial measures or compensating for losses. Article 578 Where a party expressly expresses or shows by his own behavior that he will not perform his contractual obligations, the other party may require him to bear the liability for breach of contract before the time limit for performance expires. Article 233 Where a property right is infringed, the obligee may settle it through conciliation, mediation, arbitration and litigation.