Measures for Property Management Assessment of Resettlement Community in Development Zone (II)

(a) daily management (3 points)

1, the management rules and regulations of the residential unit building are sound, the post responsibilities of the staff are clear, the management account is complete and recorded in detail. 1 minute, 0.2 points will be deducted if one item is missing (until the end of deduction, the same below).

2. The staff should wear uniform and neat clothes, uniform signs, observe strict work discipline, be humble to the owner and be enthusiastic in service. 1 minute, 0.2 minute less.

3, the staff is fully equipped, listing related certificates; There are records of duty and patrol every day, and detailed records of employee attendance and assessment; Don't be absent from work during office hours. 1 minute, 0.2 minute less.

(two) the effectiveness of the work (87 points)

1, do a good job in environmental sanitation, keep the public places such as corridors and stairs in the unit building clean and sanitary, and make the garbage in the building daily and daily, and there is no littering in public places. 8 points, found a 0.5 points.

2. The property office is clean and tidy, and the publicity column is updated regularly. 2 points, found a 0.5 points.

3. The fa? ade of residential buildings should be kept clean and tidy, without stains, hanging or posting. 2 points, found a 0.5 points.

4 green in good condition, no weeds, water, garbage, debris, no stacking, occupation, damage and other phenomena. 8 points, found a 0.5 points.

5. The lighting equipment in the community is in good condition. 3 points, found a 0.5 points.

6, mobile stalls design specification, orderly management. 3 points, no parking line is marked 1 point, and 0.2 points will be deducted if a dislocation is found.

7, parking space design specification, vehicle parking in an orderly manner. 2 points, 0.5 points will be deducted for irregular design or dislocation.

8, residential sewer intact repair (8 points); Cover intact (8 points); The fence is in good condition (8 points), the clothes rack is in good condition (8 points), and there is no disorderly construction (8 points). Found a damage, 0.5 points.

9, infrastructure in good condition (such as public * * * publicity column, security system, public * * * pavement, kerb, etc. ) .5 points, found a 0.5 points.

10. There is no disorderly connection of water pipes outside residential buildings. Count 2 points, and deduct 0. 1 point if new places are found.

1 1, unified specifications for advertising boards in residential areas. 2 points, no score for non-standardization.

12, timely handle the repair work of residents in the community. Count 10, if the' rationalization problem' reflected by the masses is not handled twice in a row or the same problem is reflected twice in a row, deduct 1 minute.

(III) Owner's satisfaction (10 score)

The town establishment office randomly selected 10 households to investigate the owner's satisfaction with the residential property management. Satisfaction questionnaire reflects the owners' comprehensive satisfaction with property management, which has certain weight and reference value. More than 90% of the owners are satisfied 10, more than 80% are satisfied with 8 points, more than 70% are satisfied with 6 points, more than 60% are satisfied with 4 points, more than 50% are satisfied with 2 points, and less than 50% are satisfied with no points.

(4) Superior supervision

The supervisor will deduct points if he finds any problems. County and town inspection teams do not regularly inspect residential property work and find problems. If the relevant village and property company fails to make timely rectification within the specified time after issuing the supervision notice, 2 points will be deducted at a time, and no points will be deducted for failing to make timely rectification feedback, but if the same problem is found for many times (2 times or more), 5 points will be deducted at a time; County and town leaders personally supervise and report the problems, and the relevant villages fail to rectify in time, and 2 points will be deducted each time.

Verb (abbreviation of verb) reward and punishment measures

1, and the assessment score will be used as the basis for issuing management fees. In principle, it is assessed twice a year (10 month 1, and July 1), and management fees are paid according to the assessment results.

2. If the assessment score is above 90 points, the management fee shall be paid in full according to the standard; If the score is less than 90 points, 95% will be paid if the score is more than 85 points; Below 80 points, more than 75 points are paid by 85%; If the score is below 75, the management fee will not be paid, and the village will be ordered to terminate the contract with the property management company.

3. Feedback: The village (community) will timely feedback the assessment to the property management company in the resettlement community, and take the assessment results as an important reference for the property company to win the bid in the next tender.

4. If there are several resettlement communities in a village, the property management assessment scores of the village are averaged.

Six, this assessment method from the date of promulgation, the town office is responsible for the interpretation of.

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Wan Zhi Town People's Government

June 30th, 20 1 1