Full text of Guangzhou Municipality's measures for the administration of property service charges (II)

Measures of Guangzhou Municipality on the Administration of Property Service Charges (full text)

Twelve, the owners of residential decoration, property services companies can be agreed with the owners of the decoration deposit collection and use, but the residential property decoration deposit shall not exceed 2000 yuan.

After renovation, if the property parts and facilities are not damaged after the acceptance of the property service enterprise, the renovation deposit shall be returned to the owner in full within 5 working days from the date of acceptance.

If the decoration causes damage to the property parts and facilities, the decorator shall repair it in time. If the decoration owner can't repair it in time, the deposit can be used to repair the damaged parts and facilities as agreed by both parties. If there is a surplus of the decoration deposit after the maintenance of the parts and facilities of the property, the property service enterprise shall return the balance to the owner in full within 5 working days after the maintenance is completed; If the agreed decoration deposit is not enough to pay the repair cost, the owner shall make up the repair cost within 5 working days. When the realty service enterprise and the owner settle the repair expenses, they shall show the price list of the repair works (materials). Disputes between the realty service enterprise and the owner on the repair cost can be settled through consultation or judicial channels.

Property service enterprises shall not charge decoration management service fees.

13. If the realty service enterprise manages the house decoration workers with certificates, and the certificates can be reused after recycling, it can collect the pass deposit from the house decoration unit according to the standard that each certificate does not exceed 10 yuan. After the certificate is returned intact, the deposit will be refunded in full. If the certificate can't be used again after recycling, you can charge the house decoration unit a card fee according to the standard that each card does not exceed 5 yuan.

In addition to the deposit of the decoration workers' pass and the pass fee charged to the house decoration unit as stipulated in the preceding paragraph, the property service enterprise shall not charge any fees to the personnel who enter the property management area without authorization to provide distribution, maintenance, installation and intermediary services for the owners and other visitors.

Fourteen, the decoration of garbage generated by the owners themselves, property services companies shall not charge; If the owner entrusts the realty service enterprise to clear the freight, the freight standard shall be agreed by the owner and the realty service enterprise.

Fifteen, residential property management area * * * with the site, * * with facilities and equipment of water and electricity cost sharing, should be implemented in accordance with the provisions of the "Interim Measures" of Guangzhou property management.

The water and electricity used by the realty service enterprise in the residential area for office and life must be set separately, and the expenses shall be borne by the realty service enterprise; Water and electricity costs such as greening maintenance, garden pool fountain, duty room, security booth, festival activities, publicity and decoration of residential quarters are charged by property service fees; The water and electricity costs of various business activities in residential areas shall be charged from the operating income. The above water and electricity costs are not shared with the owner.

Sixteen, residential education and medical facilities property service charges, in accordance with the principle of not higher than residential property service charges, agreed by the owners or property users and property services companies in the property service contract.

The educational facilities mentioned in the preceding paragraph refer to nurseries, kindergartens and primary and secondary schools that meet the planning requirements, excluding other schools and training institutions, libraries, art galleries, cultural centers (stations), stadiums, youth palaces and other public cultural and sports facilities; Medical and health facilities refer to hospitals, health centers (stations) and other medical institutions and community health service institutions that meet the planning requirements.

17. before the establishment of the owners' meeting, the property service charges of parking spaces owned by owners in residential quarters were managed by government-guided prices. According to the property service fees in different areas, the parking lot operator and the owner shall agree by contract or other means according to the standard that each parking space shall not exceed 150 yuan per month.

After the establishment of the owners' congress, the property service charges shall be subject to market-regulated price management, which shall be agreed by both parties in the property service contract.

18. The construction unit (or property service company) shall not charge the owner for the construction cost and routine maintenance cost of the intelligent access control system for the newly-built residential property according to the construction plan or the commercial housing sales contract, and shall provide no less than 4 access cards for each owner free of charge. After the residential property is delivered for use, if the intelligent access control system is newly configured or upgraded in the residential area, the solution of its construction, upgrading and daily maintenance costs and the number of free access cards shall be decided by all owners of the residential area through consultation according to law.

In addition to the number of equipment that the owner buys the access card for free, the property service company takes the principle of non-profit and appropriately collects the production expenses.

Nineteen, property service charges should be clearly marked. The realty service enterprise shall publicize the name of the realty service enterprise, the content of realty service, the charging standard, the collection method and other relevant information in a prominent position in the realty management area. When the content of property services, charging standards and collection methods change, the property service enterprise shall timely adjust the relevant contents marked.

When the construction unit sells new residential properties, it shall publicize the relevant information of the above-mentioned property service charges in a prominent position in the sales place, as the content of clearly marked real estate sales.

Twenty, owners, property users, owners' committee, property service enterprises, construction units in the property management service activities in the event of a dispute, you can apply to the residents' committee, neighborhood offices (town people's government), real estate administrative departments where the property is located for coordination or bring a lawsuit to the people's court according to law.

Owners, property users, owners' committees and property service enterprises may apply to the price department where the property is located for coordination or bring a lawsuit to the people's court according to law if there is any dispute over the property service charges.

2 1. The Municipal Development and Reform Commission, the Municipal Housing and Urban-Rural Development Committee and the Municipal Property Management Industry Association will study and formulate the reference standards for residential property services in our city and announce them to the public, so as to guide owners and enterprises to reasonably determine the specific charging standards for property services.

Twenty-two, this notice shall come into force as of the date of promulgation and shall be valid for three years. If the legal basis of relevant policies changes or the validity period expires, it shall be evaluated and revised according to the implementation. If the relevant property service charge policy documents previously issued by the Municipal Development and Reform Commission and the Municipal Housing and Urban-Rural Development Committee are inconsistent with the provisions of this notice, this notice shall prevail. ;