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Why doesn't the NPC respond to property issues?
Deputy Song Aizhen suggested that property companies should strengthen their service awareness and correctly handle the relationship between management and service; It is necessary to make full use of relevant occasions and increase the publicity of "Property Management Regulations" and related knowledge; Further refine and improve the residential property service level standards and assessment standards. Residential property regularly announces the income and expenditure of public funds, consciously accepts the inquiries and supervision of owners and industry committees, and the property supervision department should further strengthen supervision; Establish a long-term communication mechanism in order to improve the work in time and improve the understanding of * * * *. Deputy Wang Shuchang suggested that the property management department should set up a law enforcement brigade, and local legislation should give relevant law enforcement authority to supervise and enforce property enterprises and property services; Formulate service evaluation standards, conduct quarterly normalized evaluation, and implement high quality and good price; The supervision department is responsible for or entrusts a third-party training institution to regularly train the management team of the property enterprise on the level of property management and management service concept, and train the service ability of the property service practitioners to improve the comprehensive ability of the entire property service team.
At the same time, the two representatives mentioned that it is necessary to strengthen the examination and control of the qualifications of property management companies, select some property management companies with large scale, high reputation and strong strength to enter the market, and select property management companies through public bidding; Advocate the members of industry committees and community neighborhood committees to cross posts, and encourage party representatives, NPC deputies, CPPCC members, government agencies and institutions among the owners to actively participate in the owners' committees and do a good job in community democratic self-government management.
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