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Which department is the property most afraid of complaining about?
With the development of China real estate market, real estate has become an indispensable part of our life. More and more property companies have sprung up, and the quality of property services is uneven, which has brought a lot of troubles to our lives. Property management companies belong to service enterprises, and property owners or house users are equal subjects. Entrusted by the owner, the property is professionally managed according to the relevant provisions of the law or the property contract, and the corresponding remuneration is obtained. However, it is inevitable that there will be friction with the owners in management. When managing the community, I am most afraid of being annoyed by the owners, so I want to report arbitrary charges. If the owner reports or complains about unreasonable charges in property management, then the municipal and district price departments will carry out relevant inspections, which will bring great inconvenience to the property, so the property is most afraid of reporting unreasonable charges. The property has the right to charge the owner for utilities, but has no right to cut off water and electricity. It is illegal if the property is cut off from water and electricity. Owners can go to the relevant water companies and power supply companies to inquire about the situation, or they can complain to the real estate administrative departments at or above the county level. Owners who are dissatisfied with the management quality of the property management company may complain to the owners' committee. The owners' committee has the right to punish the property management company, and even change the property management company in serious cases. What is the property most afraid of? Telephone complaints 123 15. 123 15 is a consumer complaint hotline and a nationwide internet platform. If the attitude of property service is poor and the service quality is not high, you can complain to the relevant departments of real estate companies or consumer associations; What is the property most afraid of? Telephone complaint 12358. 12358 is the price supervision hotline. If the property fee is unreasonable, you can directly call 12358 or complain to the local price bureau. What is the property most afraid of? Telephone complaints 1239 1. 1239 1 is the urban construction service hotline. If the property is illegally built, encroaches on public places or green spaces, and the decoration management is not in place, you can complain to the local urban management department and call 1239 1 property complaint telephone.
Legal basis: According to the Regulations on Property Management.
Article 2 The term "property management" as mentioned in these Regulations refers to the activities in which the owner selects a property service enterprise, and the owner and the property service enterprise carry out maintenance, conservation and management of the house, supporting facilities, equipment and related sites in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and related order in the property management area.
Article 3 The State encourages owners to choose property service enterprises through an open, fair and just market competition mechanism.
Article 4 The State encourages the adoption of new technologies and methods, and relies on scientific and technological progress to improve the level of property management and service.
Fifth the State Council construction administrative departments responsible for the supervision and management of the national property management activities. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.
Article 7 Owners shall perform the following obligations in property management activities: (1) Abide by the management statute and the rules of procedure of the owners' congress; (two) abide by the rules and regulations of the use of * * * parts and facilities, the maintenance of public order and environmental sanitation in the property management area; (three) to implement the decisions of the owners' congress and the decisions of the owners' committee authorized by the owners' congress; (four) in accordance with the relevant provisions of the state to pay special maintenance funds; (five) to pay the property service fee on time; (six) other obligations stipulated by laws and regulations.
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