What are the requirements for handling property management complaints?

The first is reception. No matter how big or limited the complaint is, reception is very important, which can make the complainant feel the attitude of the property company to the complainant.

The other is complaint classification, which should be analyzed when complaints are received, and then processed according to the analysis results.

Finally, pay a return visit Can meet the requirements of the complainant, can not meet the return visit. Explain clearly why they can't be satisfied. I believe that most complainants will understand after knowing the fruitful work you have done.