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Responsibilities of all departments of the property
In the era of continuous progress, job responsibilities are used more and more, which can improve the vitality of internal competition and better discover and use talents. How to formulate job responsibilities is appropriate? The following is my collection of job responsibilities of various departments of the property (6 general remarks), welcome to read the collection.
Responsibilities of all departments of the property. According to the Property Management Regulations and relevant laws and regulations, the Property Management Entrustment Contract and the company's various rules and regulations, the management schemes of project safety, environment, greening and cleaning, engineering and comprehensive property management affairs, community culture, etc. Be appointed;
2. Prepare the annual work plan and budget, be responsible for organizing the implementation and supervision, accept the supervision of the owners, users and relevant business departments, and realize various management and economic indicators;
3. Constantly improve the rules and regulations of the project, and define the job responsibilities, work objectives, work contents and work processes of the project manager;
4, familiar with the project structure, mechanical and electrical equipment, public facilities, the basic situation of users, grasp the characteristics of property use;
5, responsible for organizing the implementation of various payments, open source and reduce expenditure, strictly control operating costs, improve the voluntary utilization rate of the management office, broaden ideas, actively innovate, and carry out property value-added management;
6, responsible for organizing project assessment, objective and fair evaluation of employees' work attitude, performance and ability;
7. Be responsible for understanding the innovation needs of employees, and timely and effectively train and understand the employees of this project;
8. Be responsible for the daily management and quality supervision of the contractor, strictly implement and ensure the performance and effective implementation of all contracts;
9. Complete other tasks assigned by superior leaders;
Responsibilities of all departments of the property 2 1. Be responsible for the company and the owner, assist the director to comprehensively supervise the facilities such as buildings, public facilities, public security, transportation, greening and fire protection of the managed projects, coordinate and be responsible for patrolling the responsible areas, and keep a diary of the internal affairs.
2. Assist the director to participate in the building completion acceptance and takeover, prepare user information, handle user procedures, accompany users (owners) to see and inspect houses, and manage vacant houses.
3. Assist the director to handle the user's (owner's) decoration approval procedures, be responsible for the decoration inspection, and handle the decoration acceptance procedures.
4. Assist the director to organize activities and publicity work within the jurisdiction, actively strengthen communication and contact with users (owners), and conscientiously implement the return visit regulations.
5. Assist the director to maintain good relations with power supply, water supply and other departments, and cooperate with neighborhood committees and police stations to achieve environmental protection standards and public security joint defense.
6. Be responsible for the collection of property fees in the responsible area to ensure the collection rate and customer satisfaction.
7. Receive users (owners) to visit, do a good job of explaining complainants and violators, and stop, report or deal with illegal operations or behaviors in time.
8. Be responsible for issuing, distributing, collecting, filing and keeping the as-built documents, user (owner) documents, relevant records and materials.
9, consciously abide by the company's rules and regulations, complete other tasks assigned by the director of the service center.
Responsibilities of all departments of the property 3 1. The cleaning staff shall carry out daily cleaning work according to the working hours of the administrative logistics department system;
2. Be responsible for cleaning the office corridors, elevators, elevator rooms, tea rooms and other public places, and keep all public places clean, the ground clean, free of dust and sanitary dead ends;
3. Be responsible for cleaning the conference room and VIP room before and after the meeting;
4. Responsible for cleaning the floor sanitation of independent offices and cleaning up the garbage in offices and public walkways;
5. Keep the surfaces of stair handrails and window sills in public places clean and clean, and keep the environment beautiful;
6. Keep the glass windows in all public places free of dust, cobwebs and traces within sight, and wipe them once or more every week;
7, responsible for cleaning the toilet hygiene and metope, floor hygiene of * * * office building, remove cobwebs, dirt, cleaning more than once a day in the morning and afternoon. Make the toilet clean without peculiar smell, the floor clean without stains, stagnant water and paper scraps, and ensure that the wall tiles are bright, without watermarks and stains;
8, responsible for the management of cleaning tools, cleaning tools, timely empty the garbage in the trash can;
9, responsible for building health, keep indoor corridor stairs free of cigarette butts, garbage and sundry, carefully clean every meeting room every day, keep clean;
10, pay attention to saving water and electricity;
Responsibilities of all departments of the property 4 1, responsible for establishing and improving project-related workflow and manuals.
2. Be responsible for formulating the work plan and objectives of the department, drafting the annual summary report, supervising the employees of the department to implement the work plan and objectives, continuously improving management, and striving to improve work quality and efficiency.
3. Be responsible for formulating and adjusting the training plan of this department, presiding over the post and quality training of employees in this department, compiling training materials, and collecting training records and training materials;
4. Be responsible for the performance appraisal of employees in this department and put forward reasonable suggestions for modification and adjustment according to the actual business situation, and make employee appraisal records;
5. Responsible for the arrangement and planning of major activities of the service center and the relationship with grandpa, and establish a good corporate image;
6. Responsible for organizing and planning the cultural and sports activities of the project, advocating and creating a harmonious, friendly and positive atmosphere, and reporting the situation to the owner in time by using the publicity column;
7, responsible for accepting complaints from the owner, do a good job of return visit, and regularly collect and sort out the owner's opinions or suggestions, timely put forward reasonable suggestions and report them to the superior leadership;
8. Assist the service center project manager in external coordination related to property management and internal coordination with relevant departments and owners, and do a good job in drafting and reviewing external agreements or economic contracts related to this department;
9. Grasp the basic situation of the property and owners within the jurisdiction, and organize the review, management and acceptance of the secondary decoration;
10, other tasks assigned by level leaders.
Responsibilities of all departments of the property 5 1, fully responsible for ensuring the normal operation of the equipment and facilities of the whole shopping mall, and ensuring the safety and cleanliness of the shopping mall;
2. Subdivide the site management work (maintenance, cleaning, safety, fire control, etc.). ), and plan to arrange suitable candidates and numbers to follow up and be responsible for all the work;
3. Be responsible for the external communication of fire safety in shopping malls, and ensure the compliance of fire safety in shopping malls;
4. According to the relevant national policies, professional norms and regulations and the management rules formulated by the headquarters, conduct daily inspection, planning, operation and maintenance of supporting equipment and facilities such as air conditioning, water supply and drainage, fire fighting, lighting, elevators and intelligent systems in shopping malls;
5. Check, manage and plan the daily safety and cleaning work inside and outside the mall;
6, emergency coordination and handling of emergency accidents;
7, the annual property cost budget and monitoring;
8, medium-term, long-term and short-term property work plan;
9. Organize weekly, monthly and annual work meetings of departments, follow up the problems that need to be solved in time, and ensure an orderly shopping environment;
10, responsible for anti-theft, riot prevention and fire safety in shopping malls, and effectively controlling and handling all kinds of emergency dangers and fires in the company;
1 1. Organize the timely repair of public facilities and equipment in the whole mall, and report the repair situation to relevant supervisors in time;
12, responsible for business contact with relevant government functional departments.
Responsibilities of all departments of the property 6 1. Familiar with the management system, charging standard and its composition, tenant, community structure and function of service center.
2. Be familiar with tenant information, be responsible for filing, archiving and sorting files, and keep good communication and contact.
3, community public * * * area patrol, inspection, supervision of customer service personnel's performance and work content.
4. Responsible for the smooth development and follow-up of the tenant's repossession, decoration and occupancy.
5. Be responsible for supervising and inspecting the renovation site of the tenant.
6. Assist tenants in their daily office needs, cooperate with relevant departments to maintain public order in the community, and accompany relevant departments to do a good job in various services in the leased area.
7. Support and cooperate with the front desk service of the community, and allocate and assist the front desk service posts according to the actual needs of management.
8. Be responsible for receiving all kinds of consultation, repair report and complaints received, making registration records, and timely following up customer feedback and return visits.
9. Be familiar with and correctly operate the warranty and maintenance system, summarize the data recorded in the system, and make regular reports and classified analysis.
10. Timely reflect the problems in management services and the needs of tenants.
1 1, and finish the related work arranged by the superior leaders in time.
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