Who is responsible for the loss of express delivery?

Legal analysis: the courier company failed to deliver the goods to the designated consignee, and its behavior itself was a breach of contract. If the courier company cannot submit evidence to prove that the loss of the courier is caused by the consignee's fault, it shall be liable for the loss of the goods. If the courier is lost after being signed by the property agent, the recipient has agreed to sign the courier for the residential property, and the courier company will not be responsible. The property company collects the parcel with the consent of the owner, and the owner himself will bear certain responsibilities if there is any problem with the parcel.

Legal basis: Article 825 of the General Principles of the Civil Law of People's Republic of China (PRC) stipulates that when handling the transportation of goods, the shipper shall accurately indicate to the carrier the name of the consignee or instructed consignee, the name, nature, weight, quantity, receiving place and other necessary information about the transportation of goods.

If the shipper makes false declaration or omits important information, thus causing losses to the carrier, the shipper shall be liable for compensation.