Does the postal service have to be fined as long as someone complains?

The law does not specify how much the postal service will be fined if it is complained. Complain about fake receipts at least once in 50 yuan, but you can contact customers for consultation. See if the parcel was left in the property or the security room, and the customer forgot to pick it up. If you really forgot to send it and signed it by mistake, please explain it to the customer. Ordinary customers are easier to talk to.

Complaining company: one ticket fine 100 yuan (provincial company) and 20 yuan (branch company), that is, one ticket fine 120 yuan. Complain directly to the State Post Bureau: If you want to complain to the website of the State Post Bureau, show your evidence (screenshot, voice) and so on. This kind of punishment is particularly serious. If the customer really complains like this, he will be fined 2000 yuan. It has a great impact on the company, especially when both the sender and the recipient will call you.

1. Complain to the company: one vote 100, fine 20 yuan (branch), 120 yuan. After the incident is handled, the customer will receive a short message asking whether the service is satisfactory. If you are satisfied and the answer is satisfactory, you can deduct 20.

2. Complain directly to the State Post Bureau: It's troublesome to complain to the website of the State Post Bureau, and you have to show the evidence (screenshot, voice). This kind of punishment is particularly serious. If the customer really complains like this, he will be fined 2000 yuan. It has a great impact on the company, especially when both the sender and the recipient will call you. This kind of complaint, the courier is equivalent to being busy for ten days or even half a month.

To sum up, I suggest you refer to the above questions about whether the postal service will be fined as long as someone complains.

Legal basis:

Postal Law of People's Republic of China (PRC)

Article 35 If a user has a dispute with a postal enterprise due to loss compensation, he may make a request to the superior supervisor of the postal enterprise.