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Property management innovation management
Property management is a mass industry, that is, serving the public, which needs public understanding and recognition. Therefore, any detail of property management, no matter whether it is well managed or not, will be exposed to the public, making property management affairs have a "magnifying effect". There is a jargon in the property management company that "there is no trivial matter in property management, and a minor illness cannot be cured into a serious illness". Because the management of regional affairs is complicated and involves a wide range, a small mistake will often lead to serious consequences in the chain. For example, if the flat switch in the elevator is not good and it is not repaired in time, it may lead to a serious incident in which the elevator closes or even falls and dies. If the lobby floor is not dragged dry in time in rainy days, the owner may be injured; Gas leakage in the owner's home, but not found in time and handled correctly, may cause a fire. And the list goes on. Property management's attention to details is the concern about the success or failure of work, which directly relates to the vital interests of owners and enterprises. Paying attention to every detail and doing every little thing well is the success of all industries, and property management is no exception. German enterprises, which are famous for their preciseness, have very strict requirements on product quality. They attach importance to the perfection of every detail and don't allow any flaws in any detail of the product. "Mercedes-Benz" is to produce high-quality products by checking the details. McDonald's has developed from a fast food restaurant providing catering for passing drivers to a multinational enterprise with nearly 30,000 chain stores and hundreds of thousands of employees, and has been the leader in the global fast food industry for many years. It is precisely the result of insisting on being serious about everything. When talking about the successful experience of McDonald's, its founder, ray kroc, said: Only when the standards of chain stores are unified and every detail is carried out in accordance with standardized requirements can success be guaranteed.
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