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Application of psychological stereotype in property management activities?

Its application has two forms:

1. Individual mental set: refers to the mental set formed as an individual owner, influenced by his family and social life experience, individual psychological characteristics and other factors. Each master's psychological set is different, which is manifested in the direction and intensity of his own psychological activities and behavioral characteristics.

2. Group psychological stereotype: refers to the group psychological stereotype with * * * formed by some owners in the same social life under the influence of their psychological characteristics.