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What is the concept of property management bureau?
When the zero interference service car drives to the door of the community, the door will open automatically. When the owner walks to the entrance of the building, the corridor door will also open. The electronic screen at the intersection scrolls to display the weather forecast and special notice that residents need to know in the community. Meter reading, charging and watering flowers are all "unmanned". The 1999 "odd jobs service" appearing in Kangtian City Garden is a new breakthrough in property management service. Atmosphere management creates a warm service atmosphere in residential areas with the traditional virtues of the Chinese nation, spreads civilized and modern lifestyles, and infects, educates and constrains people living in this atmosphere. The "atmosphere management" pioneered by China Shipping Property was quickly accepted and popularized by many communities, which added the cultural genius power of combining tradition and modernity to Shenzhen community. Personalized Service "Personalized Service" was initiated in Vanke Yuan Jun, which can provide different services according to different households, and embodies the "people-oriented" purpose of property management. These brand-new services tell us how good the property management services around us can be. "Management Report" System: Where do we spend the management fees? Is the money spent worth it? Improper? 1In March, 1999, Vanke Property introduced a "management report" system to explain to the owners how to spend the management fee and whether the community is well managed. Industry-University Cooperation1999165438+1In late October, a group of students took up various positions in Jindi property management; A group of management backbones of Jindi Property will enter the examination room of shenzhen polytechnic Construction Engineering Department next time. Students will be familiar with the basic knowledge of property management in Jindi and complete the first step of combining theory with practice. After systematic theoretical study, the management backbone of Jindi Property has embarked on a new management position through strict examination and assessment. 1 tow n management The "1 tow n" management structure created by China Shipping Real Estate under the circumstances of increasing management span and prominent scale advantages has made up for the shortcomings of "small but comprehensive" in the past. "1 drag n" means to determine a senior community management office as a regional management center, and implement a "four systems and four points" management operation with unified work arrangement, separate implementation, unified personnel height, fragmented services, unified financial branches and separate accounting. "1 drag n" standardized management services and reduced the proportion of management and maintenance personnel by 22%. The scoring system requires employees to punch in and out of work. This management system is transparent and fair, especially the digital quantitative measurement work, which everyone likes. If residents are given a rating scale to measure all aspects of property management, it will be easy for the management company to know what it has done badly, and at the same time let customers know that the property management company has done some good work. All expenses incurred by a smart card customer in the community, including water, electricity, cable TV, telephone, property management fees, special service fees, maintenance fees, etc., can be solved through the smart card. In particular, this card can also help customers solve the function of party, government and military bank loans or rent collection. Individual communities have even solved the problem of one card entering and leaving all households and communities. The so-called smart community should have such an idea. Noise and other constraints to manage community quiet is the ideal of every household, but external traffic and social noise and internal household noise are always the problems of every household. Especially the noise management of the internal community. For example, some family noise, acoustics, decoration, TV, noise, various games. Should there be a fair management convention for property management to deal with the violations of individual households in order to give the community a quiet environment? Similarly, the management of public green space, equipment, sanitation, roads, etc. Can also be subject to the same binding management. The tenant is God, but God sometimes makes mistakes. If these gods have the consciousness of regulating living, it is a difficult problem of property management. The arrangement of characteristic clubs is a successful new measure for many newly-built communities, but the operation of clubs is often one of the difficulties for property management companies. Attracting community residents to the clubhouse, treating the clubhouse as the second living room and using the clubhouse to carry out various community cultural, sports and entertainment activities should be a direction pursued by the new property management company. It is for these jobs, that is, the upper floors of property communities and property companies.
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