What does the property do? What does residential property management care about?

Property management system is an indispensable part of modern residential quarters. A good property management system can improve the management level of the community and make the daily management of the community more convenient. It is the development direction of property management to combine the powerful functions of computers with modern management ideas and establish a modern wireless city.

Property management includes special business of property management, community service and other contents stipulated in the property management contract. Its content and property management fees should conform to the principle of reciprocity.

First, the special business of property management.

This is the basic work of property management, mainly including:

1, building management. Including the maintenance and repair of public parts of houses and buildings of various types and uses, so as to keep them in good working condition. Real estate information management, recording the basic information of management area, building, floor, house and supporting hardware facilities.

2. Equipment management. Refers to the maintenance and repair of public water supply, power supply, heating, air conditioning, ventilation, communication, fuel oil and other facilities to keep them in good working condition.

3. Community traffic organization and management. Refers to the management of parallel traffic and vertical traffic (elevators and escalators) in the community, including the cleaning of passages, roofs and other spaces, and the maintenance of street lamps.

4. Fire management. Refers to the establishment and implementation of fire control system, the setting of fire fighting equipment and the management of firefighters.

5, customer information management, realize the whole process management of the owner's purchase, lease and check-out, you can query the history and current situation of the residents at any time, and strengthen the communication and management between the owner and the residents. Including owner information management, owner family members, vehicle information, telephone information, pet information, maintenance arrears history and other information.

6. Safety management. Including safety, security, vigilance, etc. Within the scope of the community, but generally there is no mandatory power. It can also be extended to prevent the occurrence and development of violations of the owners' convention, and remind and discourage neighbors from interfering with normal life.

7. Greening management. Refers to the maintenance and necessary renewal of the greening facilities in the community to provide a good ecological environment for the owners.

8. Clean management. Including the discharge and removal of garbage, various wastes, sewage and rainwater, to maintain a quiet and hygienic environment.

Second, community service.

Including housework, education and health, culture and entertainment, business outlets, social welfare and so on.

3. Other contents stipulated in the property management contract.

At present, the problems existing in property management mainly include the following manifestations:

1. No formal property management company was established, resulting in low property management level and poor service quality.

2, public facilities special fund is not implemented, resulting in maintenance, construction, maintenance and other issues difficult to solve.

3, the system is not perfect, and the management order is chaotic.

4. The responsibilities between managers and owners are unclear, which affects the normal operation of residential property management.

5. The phenomenon of arbitrary charges is serious.

(The above answers were published on 2015-10-14. Please refer to the actual situation for the current purchase policy. )

Sohu Focus provides you with comprehensive information on new houses, second-hand houses, renting houses and home improvement.