What services should property management provide for owners?

1. Property maintenance management: Property management companies shall carry out maintenance and technical management of the properties they manage according to the national property management standards, including house safety and quality management, house maintenance technical management, house maintenance and construction management;

2. Property equipment management: the property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment;

3. Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so that it can meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.

4. Property safety management: Property companies should take various measures to ensure the personal and property safety of owners and users of houses, manage public security in the community, manage fire safety in the community, and manage vehicles and personnel entering and leaving the community.

How to hire a property service company

The hiring of property service providers is decided by the owners, not changed according to the opinions of individual owners. So, how to hire a property service provider to provide services?

1. The owners may entrust the owners' committee or the property management committee to conduct bidding, except those who continue to employ the original property service enterprise. Encourage owners to bid through the bidding platform established by the municipal housing and urban-rural construction department.

2. According to the bidding results, the industry committee or the property management committee will sign a written contract with the selected property service provider on behalf of the owner, and make an agreement on the content and standard of the property service, fees, housing for the property service, contract term and liability for breach of contract.

3. If the owner and the property service provider can't reach an agreement on the charging standard, they may entrust a professional appraisal institution to conduct the appraisal.

Is there a penalty for substandard property services?

Property service providers can not perform services in accordance with standards and requirements, the municipal housing and urban-rural construction department has the right to punish property service providers according to the performance of property service contracts, complaint handling, daily inspections, etc. Similarly, for those who provide better services, an incentive mechanism will be established to supervise them in different categories.