Model essay on personal work summary of mall employees

Model essay on personal work summary of mall employees

For people who are new to the sales industry, learning is a never-ending process. 20__ is my first year in the sales team. I learned a lot this year. I summarize this year's work as follows:

At the end of the year, I began to miss many things. Miss the moment when I hugged my roommate when I graduated; I miss the excitement of getting my first formal job; Think of the expression of packaging and the idea of the future along the way; I also want to thank many people at the end of the year. Thanks to the leaders and predecessors who have guided me, it is their selflessness and tolerance that enable me to quickly integrate into this group; Thank you to everyone in China Marketing Department. Although there are not many contacts and expressions, I have always kept your memories in my heart.

Time slips through your fingers inadvertently. It's almost two months since I joined Evonne Footwear Co., Ltd., and I've also started a new job and study. I just walked out of society and never paid attention to fashion. Even stars will be confused if they are not too eye-catching. Choose here, I need to learn a lot. About fashion, about aesthetics, about color, about the four seasons, about design and so on.

Two months is not a long time. The short but impressive military training, the training of company rules and regulations and corporate culture, and the guidance of the seniors on the first day of coming to China Marketing Department, all this seems to have just been staged yesterday. Two months' time is enough for us to integrate into the Evonne group, and we have feelings for it that we can't give up. Its history, its culture, its core values, its rules and regulations and so on. Many words still linger in my ears. The persistent pursuit of quality, the core values of "truth", "goodness" and "beauty" and the story about "a cup of nipple cow". Life here, a little less rush about, more comfortable, we shuttle in the dormitory, canteen, work place, living a busy but fulfilling job.

After two months, I began to like it here, and my work gradually got on the right track. From a complete stranger at the beginning, I can now make footnotes for each pair of shoes by imitating fusion or occasional touch.

When I first arrived here, I browsed some fashion magazines every day, trying to record those beautiful words and thinking about their perspective of writing for each dress or shoe. There are always some words that will move me or trigger some desire in my body. At this time, you will find yourself with many shortcomings. Not very good at writing, completely unfamiliar with the fashion circle, far away from consumers living at that level, with various designs and aesthetics.

In order to adapt to work as soon as possible, I tried to search for all kinds of information, online, in magazines, or in books I bought. My friend who dragged advertisements introduced several books about advertisements, and also took this opportunity to get to know two Taiwanese copywriters, Li Xinpin and Xu Shunying.

This month, I began to try to write something about B&; B fashion trends in spring and summer, as well as the copy of the main shoes. This is a difficult process for me, and before that, I always hoped that Mr. Chen could send me to the design and development team for a period of time to learn about the characteristics and materials of shoes. I read these shoes that need to be written over and over again, trying to write down some characteristics, and then I went to some fashion websites to find some related introductions of similar shoes, and turned to the notes made in fashion magazines. I really have no choice but to go downstairs and look at each pair of shoes. Although I still won't give that unique place a nice name, I will meet some people in the business department when I am lucky, which will make me gain a lot.

No matter what the result is, the process is enjoyable after all, but after many days of hard work, that kind of mood can't be expressed in words. It is necessary for me to be moved by this job. In addition to learning something, I also experienced the fun brought by work.

During the past two months, I was mainly responsible for the following work:

1, written inside and outside the company. Such as: Thompson's 30th anniversary celebration thank-you letter to members, company New Year greeting cards, New Year promotion information, etc.

2. According to the requirements of the shopping mall, provide promotional texts in uniform packaging in the shopping mall or corporate product copywriting. Such as: 20__ Tompu fashion trend in spring and summer, B&; B spring and summer fashion trends, dm brochure copy, spring and summer new shoes copy, Jinji Bai Na shopping mall copy, girlfriend information copy and wedding shoes copy writing, etc.

Since I entered the company, I have learned the operation process of various departments through my own dribs and drabs of study and accumulation, as well as the help of leaders and predecessors, and my work has begun to get on the right track. But there is still a long way to go from the requirements of the company and what I pursue as a good copywriter. Of course, there are also shortcomings. For example, writing a copy can't impress me, I have too little knowledge, and occasionally I feel empty-headed, not careful enough, and have little communication with my colleagues in the department. 20__ is a year full of hopes and challenges. I will continue to complete every task entrusted to me as a learner and try to correct these shortcomings.

In order to make the future work more efficient and perfect, I will try to do the following:

1, correct attitude, initiative, study hard, consult modestly and listen to opinions from all sides;

2. Continue to read every fashion magazine attentively and take notes carefully;

3. Collect information related to the company's products, and strive for a comprehensive understanding of the company's brand.

As a learner, I try to finish all the tasks assigned to me efficiently.

5, strengthen the understanding of fashion, shopping malls and other work-related knowledge.

The above is a summary of my work in the past two months. Please correct my shortcomings. Thank you!

The second article summarizes the personal work of mall employees.

Time flies, and the year is coming to an end. In the past year, under the care and guidance of leaders and colleagues, through our unremitting efforts, we have made some achievements in our work, but there are also many shortcomings. Looking back on the past year, the work is summarized as follows:

First of all, the gains from the work mainly include:

1, on the eve of the opening of the mall, follow up the land reclamation work of the mall, get familiar with the basic knowledge of property management of the mall, and strive to do a good job in the preliminary work of the mall.

2, cooperate with other colleagues in the office to carry out daily work, logistics services and health, discipline inspection, and daily follow-up shopping malls, offices and other health conditions, assessment and supervision.

3. Under the guidance of the superior leader, be responsible for following up every activity after the opening of the mall, so that the activity can be successfully completed.

4. My colleagues and I worked hard to complete the arrangement of the previous activities.

5, according to the plan given by the superior leadership, and strive to complete the plan of the superior leadership.

Second, the shortcomings in the work.

Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Generally speaking, I think I still have the following shortcomings and deficiencies:

1, lacking the basic knowledge of office work, often appears unsettled and sometimes even feels at a loss when carrying out specific work.

2, the lack of comprehensive and specific understanding of the work of various departments, thus affecting related work.

3, the mall property management is not mature enough, which directly affects the work effect.

4, the work is not detailed enough, and there are often mistakes and omissions on small problems.

5, the efficiency is not fast enough, and the understanding of the leadership intention is not enough.

Three, adhere to the principle of unity of management, service and benefit.

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-site observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans and giving information feedback to the higher authorities in time. Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the first-line field walking management, so that the management work is more targeted and timely.

Four, strengthen the construction of enterprise spiritual civilization, and strive to improve the service level.

1, in view of the new opening of the mall and the large number of new employees, in order to ensure the service quality.

2. Strengthen the education of service standards for employees, stand in the position of sales staff, establish a good service image, improve service quality, and strive to reverse the phenomenon that service standards are not in place due to the rapid increase of new employees.

3. Carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment.

Work plan for next year:

_ _ is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do a good job in the new year and contribute to the development of the company. In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will strive for greater progress in all aspects, and I will certainly make better achievements in _ _ _.

The third article summarizes the personal work of mall employees.

In an instant, 20XX years have passed and a new year has begun. As an assistant of Aiku counter in a department store, I will now summarize my work and state my experience as follows. I hope you can give me guidance and advice.

After working in a department store for several months, I learned a lot from my work and learned to use my own mind to expand my language deficiency. There is also an understanding that as a salesperson, if you want to improve your sales ability, you have to work harder than others. The following is what I learned from my work.

In the process of sales, salespeople play an incomparable role, and it is very important for salespeople to master sales skills. First of all, pay attention to the recommended buying skills. In addition to showing and explaining products to customers, salespeople should also recommend products to customers to arouse their interest in buying.

As a salesperson, you can't recommend products casually. You should have confidence when recommending them. Because only if you have confidence in yourself can you make customers trust the products they need. It also taught me that it is not as simple as recommendation. Also learn to match the characteristics of goods. Each product has different characteristics and different prices. Such as function, design and quality. When recommending to customers, we should emphasize its different characteristics. While recommending, we should also pay attention to the other party's reaction to the product, so as to promote sales in time.

Different customers have different purchasing psychology. The same price is compared with quality, and the same price is compared. It is necessary to vary from person to person, and truly let the customer's psychology transition from "comparison" to "belief", and finally the sales will be successful. It is a very important link in the sales process to make customers have the belief of buying in a very short time.

Always maintain the quality that a salesperson should have. Be customer-centered, because only when customers are satisfied can things be sold, and quality and attitude also determine whether you will attract repeat customers. Everyone wants to buy it happily and use it with confidence. You must make customers happy and willing to buy your products.

The above is my experience in my work. In the future, I will make a good work plan, sum up the shortcomings in time, and strive to do a good job in the business of Aiku counter.

As an employee of the department store's Aiku counter, I deeply felt the vigorous situation of the department store. The spirit of struggle and progress of people in department stores.

Finally, I wish the department store more prosperity in the new year.