How to complain about the power failure in the community?

Legal analysis: First, you can call the hotline of the local power company, and you can inquire through 1 14.

Ask whether it is the power company or the community. If it is the reason of the community, you can contact the property first and ask about the situation, whether it is a line problem or other reasons of the community.

You can also let the power company check directly. If the loss is ultimately caused by the intentional behavior of the community, you can directly contact a number of owners and sue in the local court.

Through the official customer service telephone number 95598, you can inquire about the local power outage information and complain about the power quality.

Theoretically, all power companies have regulations on power quality and reliability, and will not cut off power at will. If the customer service reflects that there is no planned power outage in this area, it may also be due to internal faults or wiring reasons in the community, and you can ask the power company to assist in the investigation.

Legal basis: regulations on the supply and use of electricity

Twenty-seventh power supply enterprises should charge electricity fees to users according to the electricity price approved by the state and the records of electricity metering devices. Users should pay the electricity fee according to the electricity price approved by the state and the time limit, manner or method agreed in the contract.

Twenty-eighth unless otherwise stipulated in these regulations, power supply enterprises shall continuously supply power to users under the normal operation of power generation and power supply systems; When it is necessary to stop power supply for some reason, it shall notify the user in advance and make an announcement according to the following requirements: (1) When power supply facilities need to be cut off due to planned maintenance, the power supply enterprise shall notify the user 7 days in advance or make an announcement; (two) when it is necessary to stop power supply due to temporary maintenance of power supply facilities, the power supply enterprise shall notify important users 24 hours in advance; (3) When it is necessary to cut off or limit electricity due to the failure of power generation and power supply system, the power supply enterprise shall cut off or limit electricity according to the predetermined order of power limit. Power supply enterprises shall resume power supply as soon as possible after the reasons for power failure or power limitation are eliminated.

Article 39 In case of failure to pay the electricity fee within the time limit in violation of the provisions of Article 27 of these regulations, the power supply enterprise may, from the date of overdue, impose a late fee of 0.5% to 3% of the total electricity fee on a daily basis, and the specific ratio shall be agreed upon by both parties in the power supply contract; If the electricity fee has not been paid for more than 30 days from the overdue date, the power supply enterprise may stop power supply in accordance with the procedures prescribed by the state.

Article 40 If anyone uses electricity illegally in violation of the provisions of Article 30 of these regulations, the power supply enterprise may recover the electricity fee according to the illegal facts and consequences, and collect the electricity fee and other fees stipulated by the state in accordance with the provisions of the administrative department of electric power in the State Council; If the circumstances are serious, the power supply can be stopped in accordance with the procedures prescribed by the state.