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How to do property cleaning? What are the basic characteristics of property cleaning management?
How to do property cleaning?
1, the responsibility should be clear, cleaning work is a detailed big project, and the responsibility must be clear. Five decisions? That is, personnel, place, time, task and quality.
2, cleaning should be timely and fast, cleaning work should be timely, and do Nissan Nissin.
3, the plan should be reasonable, to develop a daily, weekly, monthly, quarterly and annual cleaning work plan.
4. Establish clear quality standards. What is the general standard of clean property environment? Five zeros? That is, there is no bare garbage, no dead corner of garbage, no obvious accumulation of dust and scale, no breeding ground for mosquitoes and flies, and no messy and intractable diseases. Try to achieve it? Six. No? 、? Liu Jing? Standard. Namely: no water, no soil, no sundries, no leakage, no littering, no human and animal feces; Clean roads, clean pavements, clean sidewalks, clean rain outlets, clean tree pit walls and clean garbage bins.
5. Guide to property cleaning. Each post has a work instruction, including: work content, material content, tools used, precautions, working hours, workflow and so on.
6. Implement the four-level system of cleaning quality inspection, which is a method of cleaning quality control. Four-level quality system: employee self-inspection, monitor work inspection, supervisor inspection and quality control center sampling inspection.
7, cleaning work should have emergency measures, such as fire, sewage wells, pipes, septic tanks blocked, heavy rain, plum rain and other phenomena of cleaning work.
What are the basic characteristics of property cleaning management?
1, the importance of early intervention in property cleaning management, early intervention in property cleaning management can provide more convenience for future property cleaning management, and can save manpower, material resources and financial resources to achieve high-level services.
2. Diversity of management modes. As one of the contents of property management, property cleaning management has many modes: independent management mode, affiliated management mode and outsourcing management mode.
3. Property cleaning management services. Property management is a humanized and emotion-intensive service industry. The object of dealing with people represents the property company, so the property cleaning management should follow the norms of the service industry in terms of working hours, working methods, gfd, manners, language, service attitude, etc., so as not to bring inconvenience to the majority of owners or households, or even produce contradictions, which will adversely affect the property company.
4. Property cleaning management is consumptive. As a department of the property management company, the property cleaning management can't charge the owners separately for a certain management work, and all the expenses such as labor cost and material cost needed to maintain the daily operation come from the appropriation of the property management company. Therefore, for property management companies, the cleaning management department is a consumption department. Of course, there are also some property management companies. Because of the strength and powerful technology of the cleaning department, they can turn the tipping department into an income-generating department by carrying out foreign operations and various services, but the cleaning management expenses are still consumers.
5. The technicality of clean management. Compared with other service work of property management, property cleaning management is highly technical. Property cleaning management personnel should receive systematic theoretical and practical training before engaging in this work, and master the operation of machines, the identification and use of cleaning chemicals, and the cleaning methods of different parts such as floors and walls.
Improve one's ability by improving comprehensive quality. Without systematic professional training and certain skills, it is difficult for cleaners to do a good job in cleaning management.
What are the basic characteristics of property cleaning management and how to answer these two questions? If someone wants to do property cleaning, they should not only master these two contents, but also find a reliable property cleaning company. After all, a well-known property cleaning company is well paid and well organized, and people can easily complete tasks every day.
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