Which department should I complain to if the heating is not hot?

There are ways to complain that the heating is not hot: the mayor's hotline and the energy department of the urban management Committee, property, heating companies and government departments.

1, Mayor Hotline and Energy Department of Urban Management Committee: Taking Beijing as an example, Mayor Hotline and Energy Department of Urban Management Committee are responsible for mediating relevant complaints. Please note that they are coordinating agencies and have no law enforcement power over heating enterprises. If these units don't handle complaints from heating companies, the heating in your home may still not heat up.

2. Property: If the heating in public areas is not hot, you can find a property first. If the property is ignored, you can complain directly to the heating company.

3. heating company: if your home heating is not hot, the property is generally ignored. You can call the boiler room or heat exchange station in this area to complain. After receiving the complaint, they can directly assign the staff to solve the problem that the heating in your house is not hot.

4. Government departments: If the boiler room or heat exchange station can't solve this problem, they can call their superior heating company to complain. After receiving the complaint, the heating company will assign a special person to supervise and solve the problem. If the heating company can't solve it, then go directly to the local government heating department to complain.

Precautions for complaints:

1, there should be a clear object of complaint. Before making a complaint, it is necessary to find out who the specific object of the complaint is, whether it is a merchant or a manufacturer or other stakeholders. Only by clarifying the object of complaint can we communicate and solve problems better.

2. Provide sufficient evidence. When complaining, you should provide sufficient evidence to support your claim, such as shopping vouchers, product photos, audio and video recordings, etc. This evidence can help to prove the validity of the complaint and make it solved more quickly.

3. Be realistic. In the complaint, the situation must be truthfully reflected, and the facts must not be exaggerated or narrowed. If there is misunderstanding or ambiguity, we can actively communicate with each other and reach a better solution.

4. Stay calm. In the process of complaining, you may encounter some setbacks or unpleasant situations, but keep calm and don't get emotional. Only by staying calm can we solve the problem better and achieve the purpose of complaining.

5. We must safeguard rights according to law. In the complaint, we should abide by laws and regulations and don't take illegal actions. If you encounter an illegal act, you can report it to the relevant departments and safeguard your rights and interests according to law.