Job Recruitment Website - Property management company - Customer service personal confirmation application
Customer service personal confirmation application
Customer Service Personal Employment Application 1 Dear Company Leader:
I joined the company on April 20th, 2006, and my telephone number is 2 1. According to the needs of the company, I am currently an employee of the customer service department, and now I am mainly responsible for the work of the front desk receptionist in the sales center. According to the company's rules and regulations, after the probation period expires for one month, those who have completed the probation period can be employed as regular employees of the company. Therefore, I hereby apply to the company: I hope to give a qualified evaluation according to my work ability, work attitude and work performance, so that I can become a regular employee as scheduled.
Now I will make a summary of my personal situation in the company this month:
At work, under the leadership of the supervisor, another colleague and I are responsible for the reception of the sales center, follow up the tea service of each customer, clean up the sundries on the coffee table, assist the owner to sign the property agreement and temporary management agreement, and seriously accept the owner's consultation and complaints.
During this month, I got a preliminary understanding of the overall situation of the property. Here I learned how to better communicate with customers, get along well with colleagues, have strong team assistance ability, actively learn new knowledge and pay attention to my own development and progress. Over the past month, with the enthusiastic help and care of company leaders and colleagues, I have made some progress, but I still find myself with some shortcomings. Sometimes customers leave the sales center and forget to clean up the sundries on the coffee table. I will definitely pay more attention in the future. At the same time, I also hope that leaders and colleagues will remind me and correct my mistakes in my work.
In short, after a month's probation, I think I can finish my work actively and skillfully, find problems in my work, actively and comprehensively cooperate with the company's requirements, and cooperate and coordinate well with my colleagues. I will continue to do so in my future work. To people: be kind to others, to work: strive for perfection, constantly improve their overall quality, and do their part for the development of the company.
Here, I apply to become a regular employee, hoping to become a regular employee of the company. I asked the leadership for approval.
I am here to convey
Salute!
Applicant: _ _
_ _ _ _ _ _ _ _ _ _ _
Although it was my first time to contact the customer service profession, the relaxed and harmonious working atmosphere of the department and the work spirit of unity and upward made me like this job quickly.
Time passed silently in a blink of an eye, and the probation period will be over in a blink of an eye. Looking back on the past two months, I can't help feeling a lot ... This is a precious experience in my life, and it also left me with beautiful memories. Although there was no vigorous victory, it also experienced extraordinary tests and tempering.
Customer service department is an important position in our department. As a customer service staff, you must have a fairly good comprehensive quality, be familiar with various process systems of the department, have excellent professional knowledge, and have excellent eloquence and adaptability. During this period of work and study, under the careful care and guidance of leaders and colleagues, we have made some progress in all aspects through our unremitting efforts.
During my work, I strictly abide by the rules and regulations of the hospital, strengthen the standardization of daily life at the front desk, answer the phone in strict accordance with the standards of the hospital, do a good job in health and safety at the front desk, do a good job in 5S strictly, and take the initiative to participate in business study every week. We should do things according to the principle that customers are always right, and we should not conflict with customers. We should serve every moment and satisfy every customer.
At work, I try my best to do my job well and improve work efficiency and quality. Due to lack of work experience, in the initial period of time. Problems often appear, thanks to the enthusiastic help of leaders and colleagues, so that I can find the shortcomings in my work in time and correct them seriously. I constantly summed up the experience and lessons in my work, and later became familiar with my daily work, and submitted various statements in time, thus achieving "active" work. I have a deeper understanding of my work, especially some details in my work, as well as issues raised by leaders and colleagues for discussion, and I also have a clear understanding. I need unity and cooperation among my colleagues in my work, which is very important and the deepest influence my colleagues have given me since I joined the company.
Although two months is not a long time, I have been deeply attracted by the good atmosphere of the newspaper. Department leaders pay attention to humanized management and the working environment is relaxed. In this atmosphere, I can greatly stimulate my potential and let me devote myself to my daily work with a more positive attitude.
After this period of work, I found some problems: there are still many things to learn at work, and I need to constantly enrich myself, improve myself and make progress. Sometimes if you don't see the problem thoroughly enough, it is easy to idealize the problem and lead to some deviations from the actual situation. In the future work and study, I will always pay attention to my own shortcomings, strive to overcome, correct, consult modestly, strengthen the self-cultivation of comprehensive quality, and constantly improve my working ability.
Hereby apply
Please give approval!
__
20__ _ _ _ _ _ _ _
Customer Service Personal Employment Application Form 3 Dear Leader:
Hello!
My name is _ _, and I joined our company on _ _ _. According to the needs of the company, I am currently serving as the post of after-sales customer service in the customer service department, responsible for the after-sales work of the customer service department. I am serious and careful, with strong sense of responsibility and initiative, diligent and proactive; Cheerful personality, willing to communicate with others, good and skilled communication skills, strong teamwork ability; Strong sense of responsibility, complete the work assigned by the leader on time, be able to work with colleagues in the company and get along well; Actively learn new knowledge and skills, and pay attention to their own development and progress. I have been engaged in customer service since 20 _ _ _ 10, participated in some pre-sales work, became familiar with the company's basic situation and related work in a very short time, and was keen on learning, extensively collected all kinds of cases, and improved the after-sales methods in combination with practical work, so as to clarify the work objectives and realize the controllable after-sales progress. This work is briefly described as follows:
1. Daily handling and follow-up of after-sales work of customer service department.
2. Analysis of after-sales cases of customer service department.
3. Be familiar with the business process and deeply understand the after-sales treatment of each product.
4. Actively communicate with colleagues to understand the after-sales progress and product sales, adjust the after-sales progress and improve the after-sales methods.
In the work of this department, I worked hard and was recognized by the leaders and colleagues of this department. Of course, I will encounter some problems and difficulties in my work, and my colleagues and leaders will point them out in time to help me and promote the maturity of my work.
In the past two months, with the enthusiastic help and care of company leaders and colleagues, I have made some progress. Generally speaking, I feel that I still have the following shortcomings and deficiencies: I am more individualistic, more casual, not open-minded, not modest and prudent, and respectful and obedient; Sometimes I don't have enough ability to do things, and I don't pay attention to restraining myself.
In my future work and study, I will be more strict with myself and learn from company leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will be able to correct these shortcomings, strive for greater progress in all aspects, and improve my professional quality. According to the company's rules and regulations, during the probation period, interns can apply for full employment. Therefore, I hereby apply to the company: I hope to give a qualified evaluation according to my work ability, work attitude and work performance, so that I can become a regular employee.
When I came to work here, my biggest gain was that I had made great progress and promotion in professionalism, ideological realm, professional quality and work ability, which also inspired me to keep advancing and perfecting in my work. I understand that the bright future of the enterprise depends on everyone's efforts to create, and I believe that with the joint efforts of all employees, the bright future of the enterprise will be more brilliant. I will work harder and make continuous progress in the future. I hope my superiors will approve me to become a full member.
I am here to convey
Salute!
Applicant: _ _
20__ year x month x day
Customer Service Personal Employment Application Form 4 Dear Leader:
Time is slipping away at your fingertips, and the new year is coming. Unconsciously, I have been in the property customer service department for more than two months. Although it was only two months, it benefited me a lot. Because of the care and guidance of leaders and colleagues during this time, my work has been greatly improved. As the new year is approaching, I will summarize my personal work in the past few months as follows:
1, * * * _ _ households in this building, * * * _ _ households that have moved into decoration, _ _ households that have taken home, _ _ households that have sold but not taken home, and _ _ households that have not sold, the collection rate of property management fees is _ _%;
2. Patrol the lobby, amusement park, elevator and access control every day, report and follow up the problems in time, maintain public order in the concierge lobby and standardize the placement of related items;
3. Send and receive the owner's mail, packages, bills, etc. And do a good job in registration, storage and distribution;
4. Collect various fees and issue various notices; Accept the owner's complaints and repairs, follow up and reply to the owner's progress in time, and make records;
5. Be responsible for the management of the owner's decoration process, track the owner's rectification and make records;
6. Submit the owner's occupancy list and owner's dynamic table of the responsible building every month, update the owner's contact information, master the information of foreigners' information machine renters in the responsible building, and manage the owner's filing cabinet information of this building.
In this brand-new year, I will try my best to correct the shortcomings in my work and constantly improve and strengthen my work in several aspects:
1, strengthen the study of basic knowledge of property management, improve customer service skills and psychology, and improve customer service reception process and etiquette;
2. Further improve your personality, improve your patience with work, pay more attention to details, strengthen your sense of responsibility, and cultivate your enthusiasm for work;
3. Communicate and learn more with colleagues, learn from each other's strengths, improve their abilities in all aspects, and keep up with the company's progress.
Fortunately, I can enter this lovely and excellent team in Palm Springs. In Palm Springs, the company's cultural concept and working atmosphere have unconsciously infected and promoted me. Let me learn at work and grow in my study; Also determined the direction of efforts. At this moment, my goal is to challenge myself, surpass myself and make greater progress in the new year's work! The above is my summary of last year's work. In the next job, I will work hard and learn more work experience. I will also ask the leader to comment on my shortcomings during my work.
I am here to convey
Applicant: _ _
Date of application: _ _ _ _ _ _ _
Customer Service Personal Employment Application Form 5 Dear Leader:
Hello!
First of all, thank you very much for giving me the opportunity to engage in IDC after-sales customer service in your company. I feel extremely honored for this. On April 7, 2000, I took an empty cup to enter the vibrant and thriving Guangxi Network Information Technology Co., Ltd. for an internship. Time always flows away with a flick of a finger, which makes people sigh that time has passed. In a blink of an eye, a month's working time has passed, and now a month's probation period has passed. According to the company's rules and regulations, I hereby solemnly apply to the company to become a formal employee of the company.
I am serious, enthusiastic, careful and have a strong sense of responsibility and enterprising spirit, and I am diligent and unremitting; Cheerful personality, willing to communicate with others, with good team consciousness; Strong sense of responsibility, ensure to complete their own work, get along well with colleagues, and cooperate with colleagues and leaders to complete various tasks; Actively learn new knowledge and skills, take the initiative to learn from colleagues, let yourself "learn well, do well, master well, master well, let yourself master", strive to do things independently, and let yourself become independent as soon as possible.
A week's study is mainly to get familiar with the company's work and responsibilities and gradually adapt to the company's rhythm and atmosphere. Let yourself gradually understand and feel the atmosphere of the company from the corporate culture and personnel structure of the company, and gradually understand a relationship chain between departments from the personnel structure of the company.
For more than a month, I have been practicing and studying in IDC's after-sales customer service position, and I have been growing constantly. Now I can gradually complete my work independently. Now I will make the following report and summary on the progress and work of my personal study for one month, and sincerely hope that the leaders will give you help and guidance.
In the company's customer service job description, the six job responsibilities are mainly responsible for:
1, filing work;
2. Payment work;
3. Assist finance and sales to do a good job in IDC business;
4. Handling of illegal information;
5. Accept customer inquiries;
6. Greet and bless users in major festivals.
But in the real contact work, I really think that what we need to know to do a good job of IDC after-sales customer service is really all aspects, not just some rules and regulations in the text. The following is a summary of my work progress for one month:
First, the filing work:
In the filing work, I am mainly responsible for on-site customer reception, scanning and photo processing of customer data and auditing of simple customer filing data.
1, data scanning: the first thing I came into contact with in filing was the scanning of filing materials. At first, I was impressed by the materials needed for filing during the scanning process, and I gradually realized the materials needed for filing of personal and corporate websites in the mechanical scanning documents. And what is in the materials that meet the requirements.
2. Photo processing: responsible for the simple processing of photos of the person in charge of website filing.
3. On-site reception of customers: On-site reception of customers will involve the standardization of filing materials and the work of taking photos. In the process of receiving customers for filing, it is actually a process that allows you to quickly master and learn various businesses of the company. Because customers are all kinds, I can't predict what information customers will learn from me. Only by constantly understanding the problems encountered can we deepen our impression. In the process of on-site filing, it often happens that customers are a little impatient with the complexity of filling in materials and explain the reasons to customers repeatedly. Help customers fill in the form as much as possible through some simplification of the form and some things that can be filled in repeatedly or by themselves. At the same time, it also avoids the error rate.
4. Review and report the filing materials: At present, in the learning process, I am mainly responsible for the relatively simple material review of the initial and new websites. In the process of reviewing the materials, I also encountered problems that often appear in filing. In the process of constantly asking questions, I gradually became familiar with common problems, and at the same time deepened myself to avoid such problems as much as possible in the future on-site reception of customers. In the process of reviewing materials, I can deeply realize that I pay attention to small details, and the work of reviewing materials is not only details, but also details.
Second, accept customer inquiries:
This month, most of the customer's questions about consulting and answering the phone on Q are about website filing and related materials and renewal fees. Problems that you don't understand can be solved by consulting things and leaders in time.
Third, the renewal work:
Handle domain name registration and space renewal for customers.
Four, to assist the inter-departmental work:
Assist finance and sales to do work related to IDC business. V illegal information processing: processing illegal information of some customers. However, in the current one-month study stage, I have not been exposed to the handling of illegal information for the time being.
Now I have a strong grasp of the job responsibilities of website filing. Because there are many contacts and problems, with the enthusiastic help of my colleagues, I can learn better. For the continuation board, it may be weak and have less contact. I hope I can consult the update specialist in this section next month.
Summarizing the customer service work for one month can fully and comprehensively understand a cooperative communication link between various departments of the company. We should clearly understand the needs of companies and customers, and demand better services from customers and companies with greater interests. The company gave me a platform to show myself. In order to make better use of this platform and grow faster, I think my future efforts are: starting from basic work, working hard, improving professional quality and analytical ability, and creating value for customers and companies. In addition, we should strengthen communication and exchanges with leaders, colleagues and customers, understand the needs of the company and customers, and be "customer-oriented"; Make progress with colleagues and grow with the company.
Finally, I believe that with the joint efforts of all staff, our tomorrow will be more brilliant. In the future work, as a member of _ _ employees, I will work harder to realize myself, create value and contribute to society. Therefore, I implore my superiors to approve and confirm that I will become a formal employee of the middle school. thank you
I am here to convey
Salute!
Applicant: _ _
20__ _ _ _ _ _ _ _
Customer Service Personal Employment Application 6 Respect Company Leaders:
I started working in _ _ _ _ _ _ _ _ _
1. Proficient in operating sap and erp systems to ensure the accuracy and timeliness of data entry;
2. Have a certain understanding of the company's products and be able to follow up the progress of the list in time according to the urgency of the list;
3. It can report the problem orders and completed orders to the sales staff in time to ensure accurate and timely delivery;
4. Regular dunning to ensure payment recovery.
5. Be able to solve problems in time and put forward suggestions to solve problems and report to the leaders in the weekly report.
Of course, I also made some minor mistakes and problems in my work, and the department leaders corrected me in time, which also promoted the maturity of my work. Generally speaking, I think there are still the following shortcomings and deficiencies:
1. Limited work experience, lack of foresight and creativity, and there is still a certain gap with the company's requirements;
2. The study of product expertise is not deep enough;
3. Thinking about problems is sometimes not comprehensive enough, and you need to learn from leaders and colleagues.
In short, in the future work, I will do my job well, study and accumulate more strictly, constantly ask and solve problems, constantly improve myself, make the work faster and better, create better benefits for the company and reflect my self-worth. Here, I apply to become a regular employee, hoping to become a regular employee of the company. Ask the leadership for approval!
Applicant: _ _
_ _ _ _ _ _ _ _ _ _ _
Customer service personal employment application 7 Dear company leaders:
Hello!
My name is _ _, and I started work on 20__,1October 22nd. It's been almost two months now. During this period, I can learn with an open mind and actively ask for progress. Through on-the-job training, I clearly realized that "the greatness of an ordinary person lies in his ability to accomplish ordinary things perfectly." At the same time, my social experience has been enriched, which makes me gradually integrate into X, a leader with excellent vision and a glorious team with strong vitality. I am proud of my right choice.
During my two months working in X, I personally felt the excellent corporate documents and advanced development concepts of this team. I am eager to develop in such a team. I think I have the basic qualities of my position, and I hereby apply to become a regular employee. I hope to become a real member of Fuxin company as soon as possible, have the knowledge I have, innovate with you and hold up the brilliant tomorrow of X.
If my application is not approved, I will never be discouraged. This shows that there is still a gap between my comprehensive quality and the requirements of the company, and I need to accept more training tests. I will continue to strengthen my study, try to narrow the gap and strive to become a full-time employee as soon as possible.
I am here to convey
Salute!
Applicant: _ _
_ _ _ _ _ _ _ _ _ _ _
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